What are the responsibilities and job description for the Billing Specialist- PCS position at Patterson-UTI Management Services, LLC?
The Billing Specialist is responsible for accurately processing and managing billing transactions while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices, resolving customer inquiries, and supporting internal teams with billing-related tasks. The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced, collaborative environment.
Detailed Description:
- Generate and process accurate and timely customer invoices.
- Verify billing details for completeness and accuracy before submission.
- Processes invoices to customers by interfacing with other personnel and utilizing the billing software and financial systems while validating that proper approval has been obtained prior to customer invoicing.
- Maintain and update customer billing accounts to ensure accuracy and compliance.
- Invoice submission via portals and B2B.
- Ensure supporting documentation aligns with company policies and invoicing guidelines.
- Collaborate with internal teams to gather necessary billing information and resolve discrepancies.
- Provide exceptional customer service by addressing billing inquiries and resolving issues in a timely manner.
- Support continuous process improvement initiatives related to billing operations.
- Perform other related duties as assigned
Job Requirements:
- Excellent verbal and written communication skills to include emails, memorandums as well as presentations in both one-on-one and group settings
- Strong organizational skills with time management and multi-tasking abilities
- Ability to solve problems and create departmental efficiencies
- Broad base of knowledge and skills related to maintaining accounting records, specifically for accounts receivable
- Proficient in detailed data entry
- A self-starter with the ability to work independently and with a team
- Ability to be resourceful and proactive in dealing with challenges
- Ability to work under pressure
- Persistence in finishing projects in spite of hindrances
- Ability to adjust and adapt to changing schedules, individuals, and tasks
- Proficient in the use of computers and applications such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Minimum Qualifications:
- High School Diploma or GED
- Previous experience in billing.
- Ability to work overtime when needed is a must
Preferred Qualifications:
- Associate's Degree.
- Familiarity with SAP
Working Conditions:
The Billing Specialist requires the ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when adversity is encountered. Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit frequently with near vision use for reading and use of computer, telephone, and other office equipment.