What are the responsibilities and job description for the VP, Business Control Monitoring Officer position at PATRIOT BANK, N.A.?
Description
The Business Control Monitoring Officer is responsible for designing, evaluating and monitoring the effectiveness of operational controls within the First Line of Defense. This role works closely with business units to ensure that key controls are properly designed, operating effectively, and aligned with internal policies and regulatory requirements. The position plays a critical role in daily, weekly and quarterly monitoring while supporting risk mitigation and enhancing the overall control environment.
- Design procedures and processes for inception of Control Monitoring Team
- Execute control testing and monitoring activities across business processes to validate design and effectiveness of controls (daily, weekly, monthly)
- Identify, document and report control gaps, process weaknesses, or emerging risks and recommend remediation actions with urgency
- Collaborate with business partners to track and verify timely closure of control issues and findings
- Support execution of the Risk and Control Self-Assessment (RCSA) process by providing input on control performance and testing results
- Develop control monitoring dashboards and reports for management and governance forums
- Maintain comprehensive documentation of test plans, procedures, and results in accordance with internal standards
- Partner with the Second Line (Compliance, Risk) to ensure alignment with the broader risk framework
- Participate in process improvement initiatives to strengthen the control environment and reduce operational risk exposure controls
Requirements
- Bachelor’s degree in Finance, Business, Risk Management, or a related field
- 5 years of experience in control monitoring, audit, compliance, or operational risk within a financial institution
- Strong understanding of internal control frameworks and First Line of Defense responsibilities
- Experience with control testing, RCSAs, issue management, and reporting
- Familiarity with regulatory standards
- Strong analytical skills, attention to detail, and problem-solving capabilities
- Excellent communication skills and ability to interact with cross-functional teams
Key Competencies
- Excellent analytical, problem-solving, and critical thinking skills
- Influential communicator with cross-functional leadership skills
- Change management and program governance expertise
- Strong regulatory awareness and risk acumen
Benefits
- 401K
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account
- Flexible Spending Account
- Employee Assistance Program
- Paid Time Off