What are the responsibilities and job description for the Service Dispatcher position at Patriot Air Solutions?
The Service Dispatcher will play a critical role in coordinating field service operations for a small dispatch team during day shifts. This position requires managing customer communications, tracking orders, and resolving issues to ensure smooth and timely service delivery. The ideal candidate will be skilled in using CRM systems, GPS tracking, and communication platforms to support dispatch activities efficiently.
Responsibilities
- Coordinate dispatch activities for field service operations
- Communicate promptly and clearly with customers
- Track and monitor service orders using relevant software
- Resolve problems quickly to minimize service disruptions
Required Qualifications
- High School Diploma or equivalent
- Experience with dispatch software
- Strong communication skills
- Effective time management
- Problem-solving abilities
- Ability to multitask efficiently
- Customer service orientation
- Close attention to detail
Preferred Qualifications
- Entry-level experience in dispatch operations
Salary : $15 - $20