What are the responsibilities and job description for the Electrical Field Manager position at Patrick Riley?
Electrical Field ManagerPatrick Riley | A NearU Services CompanyBuild the Team. Raise the Standard. Make an Impact.
You know what great electrical work looks like.
It’s more than a clean installation or a job that passes inspection. It’s the homeowner who feels confident when you leave. It’s the technician who finishes a challenging call knowing they made the right decision. It’s the apprentice who becomes a great electrician because someone took the time to teach them. And it’s a team that consistently gets the job done right the first time.
That’s the standard we’re building at Patrick Riley, a NearU Services company.
We’re looking for an experienced Electrical Field Manager who is ready to go beyond managing jobs and help build a high-performing electrical team known for quality craftsmanship, accountability, customer care, safety, and continuous growth.
If you’re a strong field leader who knows how to earn the respect of technicians, solve problems in the field, develop people, and turn operational goals into measurable results, this could be your next opportunity.
As the Electrical Field Manager, you’ll lead the day-to-day field operations of the electrical department and play a key role in building a team that delivers exceptional service and workmanship.
Your electricians will look to you for technical guidance and support. Your leadership team will rely on you to drive performance and operational results. And our customers will benefit from the quality, professionalism, and service standards you establish across the team.
This is a hands-on leadership role where your field experience, technical expertise, and ability to develop people will make an impact every day.
- Lead, coach, develop, and hold electricians accountable for performance, productivity, and results.
- Build a culture of teamwork, professionalism, accountability, and continuous improvement.
- Conduct regular coaching and performance conversations to recognize success and address opportunities for improvement.
- Support recruiting, interviewing, onboarding, and development of electrical team members.
- Help identify and develop future leaders and career advancement opportunities within the department.
- Oversee the daily field operations of the electrical department.
- Help ensure technicians have the resources, training, tools, and support needed to perform at a high level.
- Monitor schedules, productivity, job performance, and overall field execution.
- Identify operational challenges and implement solutions that improve efficiency and customer experience.
- Partner with other departments and company leaders to achieve business objectives.
- Serve as a technical resource for electricians when they encounter complex residential electrical issues.
- Promote consistent adherence to company standards and industry best practices.
- Set the standard for quality workmanship and ensure work is completed safely, professionally, and correctly the first time.
- Help technicians troubleshoot challenging situations and make sound field decisions.
- Monitor key performance indicators including revenue, productivity, profitability, callbacks, customer satisfaction, and other department metrics.
- Use performance data to identify trends, opportunities, and areas requiring corrective action.
- Reinforce exceptional customer service and professionalism throughout the customer experience.
- Help drive continuous improvement in quality, efficiency, and profitability.
- Promote a strong safety culture and ensure team members follow company safety policies and procedures.
- Reinforce safe work practices and address safety concerns promptly.
- Support compliance with applicable codes, regulations, and company standards.
- High school diploma or GED required; technical/vocational training or bachelor’s degree preferred.
- 5 years of residential electrical experience.
- 2 years of supervisory or management experience.
- Strong knowledge of residential electrical systems and the National Electrical Code (NEC).
- Demonstrated ability to lead, coach, develop, and motivate field teams.
- Proven ability to create, lead, and drive teams and projects.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
- Ability to balance technical expertise with strong people leadership.
- Valid driver’s license with an acceptable driving record.
- Basic knowledge of ServiceTitan preferred.
- Competitive compensation based on experience.
- Free medical, dental, and vision benefits.
- Paid time off, two floating holidays, and sick time.
- Ongoing technical and leadership training.
- Career growth and advancement opportunities.
- Company vehicle and tools, as applicable.
- A supportive team culture that values your experience, ideas, and contributions.
At Patrick Riley, we believe great companies are built by great people.
We’re committed to creating an environment where skilled professionals can do meaningful work, develop their careers, and take pride in the service they provide to customers.
As part of NearU Services, you’ll have the opportunity to be part of a growing organization while making a direct impact on the people, customers, and performance of the electrical department.
If you’re ready to lead from the field, develop a great team, and help raise the standard for electrical service, we’d like to meet you.