What are the responsibilities and job description for the Customer Relations Representative - State Farm Agent Team Member position at Patrick Johnson - State Farm Agent?
Benefits:
ROLE DESCRIPTION:
Join Patrick Johnson State Farm as a Customer Care Representative and create exceptional customer experiences that drive the success and growth of our agency. Your strong attention to detail, excellent customer service skills, and genuine desire to help others make you an ideal fit for this role. You will enhance your career by resolving customer inquiries, collaborating with agency team members, and anticipating the needs of the community you serve.
We look forward to connecting with candidates who are customer-focused, empathetic, and eager to contribute. Ambitious and sales-minded individuals will find ample opportunities for internal growth and advancement.
RESPONSIBILITIES:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
Join Patrick Johnson State Farm as a Customer Care Representative and create exceptional customer experiences that drive the success and growth of our agency. Your strong attention to detail, excellent customer service skills, and genuine desire to help others make you an ideal fit for this role. You will enhance your career by resolving customer inquiries, collaborating with agency team members, and anticipating the needs of the community you serve.
We look forward to connecting with candidates who are customer-focused, empathetic, and eager to contribute. Ambitious and sales-minded individuals will find ample opportunities for internal growth and advancement.
RESPONSIBILITIES:
- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- P&C and Life & health License issued by the State of Alabama
- Communication and problem-solving skills.
- Experience in customer service preferred.
- Ability to handle high-stress situations calmly.
