Production Coordinator

ABOUT THE JOB

The Production Coordinator supports the Senior Production Manager in all aspects of event production at The Reser, serving as a key logistics and communications hub across Reser Presents programming, touring productions, and rental events. This role is central to ensuring smooth, professional, and well-coordinated event execution from first contact through load-out.

PRIMARY RELATIONSHIPS

The Production Coordinator will report to the Senior Production Manager and work closely with colleagues across Production & Operations, Programming, Rentals, Front of House, Marketing, and Box Office. This role is an important coordination point between internal departments and external production contacts. Significant external relationships will include touring production staff, artist managers and representatives, rental clients, and production vendors and suppliers.

WHAT YOU’LL DO

Specific responsibilities will include:

·       Advancing events in coordination with the Senior Production Manager, including requesting, reviewing, and tracking technical riders; identifying conflicts with house inventory, staffing, or scheduling; and distributing relevant information internally across production, FOH, rentals, and box office. Take full ownership of advancing for straightforward and recurring events.

·       Communicate directly with touring production staff, artist managers, and rental clients regarding production logistics, schedules, load-in/load-out timelines, and technical requirements. Ensure that the needs of both incoming productions and The Reser are met in a timely manner and in accordance with any governing contract or rental agreement.

·       Serve as the primary on-site production liaison during load-in, show, and load-out, coordinating between touring crews, house staff, FOH, rentals and box office.

·       Coordinate crew labor calls with the Senior Production Manager; schedule and brief event staff (stagehands and production technicians) and ensure production timelines are met.

·       Support rental client production needs in coordination with the Rentals team, including reviewing production requirements, participating in pre-event production meetings, and serving as the on-site production contact during rental events.

·       Place and track orders for backline and other equipment as required by technical riders; track supply needs in BOH areas (production office, green room, dressing rooms) and communicate needs to the Production or Operations Manager.

·       Maintain production files, show archives, equipment inventory records, and technical documentation; assist in scheduling maintenance and repair of stage equipment in collaboration with the Production Manager.

·       Maintain a working knowledge of main stage systems (lighting, audio, rigging) sufficient to safely assist in those roles if needed.

SKILLS AND EXPERIENCE NEEDED

·       Strong sense of urgency with respect to production deadlines, contractual obligations, and timely internal communications

·       Demonstrated knowledge of live event production workflows and documentation, including technical riders, stage plots, and input lists

·       Strong organizational and project management skills; ability to manage multiple events simultaneously at different stages of the production process while maintaining flexibility as needs shift

·       Excellent written and verbal communication skills, with the ability to convey technical and logistical information clearly and professionally

·       Mature interpersonal skills and a talent for building respectful, collaborative relationships with touring crews, rental clients, vendors, and internal colleagues

·       Ability to work effectively under pressure in a fast-paced, event-driven environment, including evenings and weekends

·       Good judgment, discretion with contractual and financial information, and a consistently professional demeanor in all external interactions

·       Ability to represent the mission and values of The Reser to staff, community partners, and the public

·       This position may require operating a personal or company vehicle; a valid driver's license and clean driving record are required

• ·       A genuine interest in the performing arts across diverse genres and disciplines, and a commitment to the equity and community values of The Reser.