Customer Service Representative

Patient’s Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.

We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.

Responsibilities

• Full-time Position - comes with full Benefits Package Incentives

• Aptitude to multi task and have a highly self-disciplined work ethic

• Must be highly organized, focused, and motivated to work in our "Murfreesboro, TN" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.

• Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.

• Require individual to be an excellent communicator.

• Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.

Work in a collaborative environment where we learn and apply as a team.

Qualifications and Compensation

EXPERIENCE & EDUCATION

• Some College Preferred or Experience with Administrative Tasks

COMPENSATION

• Salary is commensurate with experience

• Medical and Dental - (Full Time)

• 401K - Company Matching (Full Time)

• FSA – Flexible Spending Account (Full Time)

• Vacation and Holidays (Full Time)

• PC Gains - Profit Sharing

We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.

Best regards,

Patient’s Choice Management