Resident Support Staff

Vermont Soteria House Resident Support Staff - 1st Shift 

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health alternatives throughout Vermont.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Program: Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications and/or clinical interventions. Soteria House operates as a Therapeutic Community Residence (TCR). Services are funded by the Vermont Department of Mental Health (DMH) and TCR compliance is overseen by the Department of Aging and Independent Living (DAIL). 

Soteria is a unionized program at Pathways Vermont and the Resident Support Staff role is a unionized position within Soteria Vermont.

The Role: The Resident Support Staff is a member of the Soteria community which focuses on essential house functions and being with residents. 

Available Positions: 1

Location: In person (Burlington VT)

Schedule: Sunday-Wednesday 8am-4pm, Thursday 7am-11am

Reports to: 1st Shift Supervisor 

Compensation: $19.50 - $20.50

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

• Be with residents: non-judgmental, non-directive approach of providing support and availability

• Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches; including but not limited to social skills, wellness, assistance with any medications and housekeeping

• Attend regularly scheduled meetings as assigned

  • One supervision meeting per week/ additionally as needed

  • One team meeting per week

  • One All-Staff meeting per month

  • One Co-reflection per month

• Complete 12 hours of TCR (therapeutic community residence) training annually

• Maintain thorough understanding of Soteria policies and procedures, including emergency protocol

• Communicate to residents programmatic rules and expectations

• Collaborate with residents in the formulation and review of a comprehensive care plan to be updated on a regular basis, including but not limited to assistance in computing expenses and preparing budgets

• Maintain records, compile reports and complete other program documentation (including care notes, statistics, letters, petty cash receipts, etc.)

• Coordinate, facilitate and monitor referrals to community services and activities, and advocate for resident participation

• Regular household cleaning and maintenance

• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

• Other duties as assigned

Qualifications:

• Valid driver’s license and ability to drive vehicle required

• Excellent communication, writing, and computer skills

• Excellent interpersonal skills and the ability to form relationships with marginalized individuals

• Sound judgment and good problem solving skills including assessing risk factors

• Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation

• Ability to work weekends

• Ability to work effectively as part of the team

• Ability to share one’s own personal transformative life experiences

• Personal experience of psychosis/extreme states will be considered an asset

• Willingness to self-reflect, learn, and practice new ways of being in relationships

• Risk and discomfort tolerance 

Working Conditions/Physical Demands:

• Ability to ascend and descend stairs often required

• Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting

• Often meeting with persons in the community and/or visiting different businesses

• Rarely running or moving at very swift speed to avoid emergency situation

• Regular operation of a computer and other office machinery including frequent typing

• Frequent talking and listening in participation of exchanging ideas through spoken word

• Occasionally lifting and carrying up to 50 pounds

• Frequent exposure to outside environmental conditions (all seasons)

• Occasional exposure to high levels of noise

Compensation: 

• $19.50 - $20.50 /hr

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.

Salary : $20 - $21