Housing First Service Coordinator

Pathways Vermont Housing Support Services Coordinator - Franklin County

The Company: Pathways Vermont provides community-based mental health services and collaborative learning that centers people as the experts of their own lives. We strengthen our communities and the system of care by elevating the voices of lived experience.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role: The Housing Support Services Coordinator will work intensively with individuals and families who are homeless or facing the risk of homelessness by providing housing case management and coordination of services. This role will work collaboratively with the “A Way Home” project housing provider agencies, the Vermont State Housing Authority and community partners to provide resources and support to clients to ensure the acquisition of life skills and access to resources that will lead to permanent housing and a positive quality of life.

Available Positions: 1

Location: In Person (Franklin County, Community Based)

Schedule: Full Time (35-40 hours per week)

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

• Provide housing counseling assistance; act as a liaison between client and landlord

• Engage in relationship building/rapport building with clients and provide service with a client centered, harm reduction, and strengths based approach via regular home visits. 

• Provide one to one support, via regular home visits, with life skills, housing concerns, and health maintenance - including such tasks as housekeeping, budgeting, neighbor relations, landlord relations, support accessing medical care, managing deadlines and documentation needed to maintain benefits etc

• Develop a working knowledge of relevant community resources in Franklin County and demonstrate a willingness to explore new or unfamiliar resources as necessary.

• Assist clients with referrals to community agencies to ensure that they have full access to services and resources they require, i.e. entitlements, benefits, advocacy, addiction services, etc. and act as client liaison where indicated

• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

• Other Duties as assigned

Qualifications:

• Respect, warmth and compassion

• Ability to work within a Housing First, client centered, harm reduction framework

• Excellent interpersonal skills, and the ability to form relationships with marginalized individuals

• Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required

• Ability to structure time, develop work priorities independently, and meet program expectations with regard to documenting interactions

• Lived experience of mental health challenges and/or homelessness will be considered an asset

• Willingness to self-reflect, learn, and practice new ways of being in relationships

• Risk and discomfort tolerance 

Compensation:

• $21/Hour

Benefits: 

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Employee Wellness Reimbursement Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.