What are the responsibilities and job description for the CST Team Lead (Greenville, NC ) position at Pathways to Life, Inc?
🌟 NOW HIRING: CST Team Lead (Greenville, NC)
Lead with Purpose. Serve with Heart. Make an Impact Every Day.
Are you a licensed clinical leader who thrives in fast-paced, community-based behavioral health?
Do you love mentoring teams, driving outcomes, and being the go-to person when it matters most?
If so, Pathways to Life, Inc. is ready for YOU.
💼 What You’ll Do (AKA Your Superpowers)
As our Community Support Team (CST) Team Lead, you’ll be the heartbeat of your team—balancing clinical leadership, direct care, and operational excellence.
You will:
✨ Lead and supervise a multidisciplinary CST team (QPs & APs)
✨ Provide clinical oversight, coaching, and real-time support
✨ Conduct assessments, authorizations, and treatment planning
✨ Run dynamic treatment team meetings and ensure person-centered care
✨ Respond to crises and guide your team through critical situations
✨ Review and approve documentation within 48 hours (yes—we stay audit-ready!)
✨ Monitor service delivery, units, and census to keep care flowing
✨ Ensure compliance with NC Clinical Coverage Policy 8A
✨ Partner with community stakeholders (DSS, schools, DJJDP & more)
✨ Drive quality, compliance, and CARF-ready documentation practices
🧠What You Bring to the Table
We’re looking for a strong clinical leader who can balance compassion with accountability.
✔ Master’s Degree in Human Services or related field
âś” Full or Provisional Licensure in North Carolina (LCSW, LCMHC, LMFT, etc.)
âś” Minimum 1 year experience in mental health / CST or similar services
âś” Leadership mindset with ability to supervise and develop staff
âś” Strong documentation, time management, and clinical decision-making skills
âś” Ability to thrive in both the field and office environments
💡 Provisional? No problem — just be ready to obtain full licensure within 30 months.
🔥 Why You’ll Love This Role
This is not just a job — this is leadership with purpose.
💥 You’re shaping clinical outcomes
💥 You’re mentoring the next generation of clinicians
💥 You’re making real impact in the Durham community
💥 You’re part of a mission-driven organization that’s growing FAST
⏰ Schedule & Flexibility
🗓 Monday–Friday (8AM–5PM typical)
🌙 Some evenings/weekends/on-call (because real life happens)
đźš— Mix of office, field, and community-based work
🚀 The Pathways Difference
At Pathways to Life, we don’t just provide services—we change lives.
We value:
đź’™ Integrity
đź’™ Accountability
đź’™ Clinical Excellence
đź’™ Teamwork
đź’™ Community Impact
📢 Ready to Lead?
If you’re ready to step into a role where your leadership truly matters, we want to hear from you.
👉 Apply today and take the next step in your clinical leadership journey!