What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Pathways of Care?
Overview
We are seeking a dynamic and organized Receptionist/Administrative Assistant to join our team! This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional client interactions. If you thrive in a fast-paced environment, possess excellent communication skills, and enjoy multitasking, this opportunity is perfect for you. You will be the first point of contact for visitors and clients, while also managing essential office functions that keep our workplace running efficiently. This paid position offers a chance to develop your professional skills in a supportive and energetic setting.
Responsibilities
- Greet visitors and clients warmly, providing outstanding customer service and ensuring a positive first impression
- Manage multi-line phone systems, directing calls accurately and professionally using proper phone etiquette
- Handle incoming and outgoing correspondence, including emails, mail, and deliveries with precision
- Maintain organized filing systems, both physical and digital, ensuring easy access to important documents
- Support office management tasks such as scheduling appointments, calendar management, and data entry using productivity software like Microsoft Office and Google Workspace
- Assist with bookkeeping duties including invoicing, expense tracking, and basic QuickBooks entries
- Perform clerical duties such as proofreading documents, preparing reports, and managing spreadsheets to support team operations
- Provide general administrative support including copying, scanning, faxing, and maintaining office supplies
Requirements
- Proven experience in office administration or front desk roles with strong clerical skills
- Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry software
- Familiarity with multi-line phone systems and professional phone communication skills
- Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members
- Strong organizational skills with the ability to prioritize tasks efficiently in a busy environment
- Experience with bookkeeping or QuickBooks is a plus
- Demonstrated customer service excellence and professional phone etiquette
- Ability to handle sensitive information discreetly while maintaining high accuracy in data entry and proofreading
- Previous experience as a medical receptionist or personal assistant is advantageous but not required
Join us to be part of a vibrant team dedicated to delivering exceptional service while supporting the operational success of our organization!
Pay: $12.00 - $12.25 per hour
Work Location: In person
Salary : $12 - $12