Care Coordinator Float - MA

Welcome to Pathways Health Partners, the Accountable Care Organization (ACO) that's leading the charge in helping independent providers transition to Value-Based Care. 🌟

What We Do:

Medicare REACH ACO: We're at the forefront of Medicare innovation.

Medicare Advantage MSO: Providing top-notch services to our Medicare Advantage patients.

Commercial MSO: Managing care for approximately 16,000 patients across North-West/Central Florida.

Where We Operate: From The Villages to St. Petersburg, and across to Mount Dora, we've got you covered! 🗺️

Our Services:

Hospital Medicine Group: Delivering exceptional care in hospitals.

Affiliated Medical Practices: Managing several top-tier medical practices.

Insurance Agency: Offering comprehensive insurance solutions.

Join us on our journey to better health and value-based care! 🚀

Job Summary 

The Care Coordinator-Medical Assistant Float is responsible for using our software platforms to perform and document care coordination for our patients and beneficiaries between their provider visits. The Care Coordinator-Medical Assistant will have frequent contact with patients to provide care coordination, and support, and manage compliance with their care plan to improve health outcomes and reduce utilization/costs in the assigned population. 

Role and Responsibilities 

Position Responsibilities: 

Specific: 

1. Coordinating and assisting in developing patient-specific health plans of care 
2. Identifying health and social determinants of health in the assigned population 
3. Actively working with care team, both internal and external, to meet patient needs 
4. Monitoring key metrics of the assigned population to ensure goals are met 
5. Communicating between the care team, patients, and family/caregivers 
6. Educating patients about their condition(s), medication(s)  
7. Making patients’ appointments with providers to ensure care plan adherence 
8. Maintaining patient confidentiality and helping to ensure quality care 
9. Other projects/duties as assigned potentially patient care in the clinics as needed.

Core: 

1. Works well independently and has strong operational skills 
2. Excels at customer service and has strong interpersonal skills 
3. Strong organizational and time management skills 
4. Demonstrates a positive attitude and maintains a positive corporate culture 
5. Communicates effectively and has strong verbal, non-verbal, and written communication skills 
6. Develops strong relationships with coworkers and other stakeholders 
7. Learns quickly and has strong problem-solving and critical-thinking skills 
8. Willingness to continually self-educate and grow professionally 
9. Prompt and regular attendance 
10. Assist and perform additional duties as asked or assigned 

Qualifications and Education Requirements 

1. Education: High School Diploma with Subsequent completion of Medical Assistant college degree/certification/registration preferred. 
2. Experience: Two years demonstrated experience in a medical office or health plan care management 
3. Certification/Licensure: Valid Florida Driver License (unencumbered and no points)

Why Work for Pathways? 

Pathways Health Partners is a growing company based in Leesburg, FL.  We are proud of our professional yet family culture with the executive team working daily alongside our team members.  We provide competitive salaries, bonuses for all team members, and a benefits package that is second to none.   

• Medical Insurance for Employee and Spouse/Significant Other paid up to 100% by Pathways! 
• Addition of family coverage for dependents at a fraction of the cost 
• 25K life insurance for employees 100% paid by Pathways! 
• Increasing Employee coverage or adding spouse/dependents at a fraction of the cost 
• Vision and Dental Coverage available at a very low cost for employees, spouses, and family 
• 401K retirement plan with 100% match up to 4% of annual pay 
• Paid holidays 
• Ample Paid Time Off (PTO) for vacation/sick/personal days

We look forward to speaking with you about this opportunity!