Quality Assurance Quality Control Specialist-Remote

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. In this role, you will: This role reports to the QA Supervisor and works to ensure the quality and accuracy of information in our systems and related outputs. Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed. Assists in submitting reports and forms to government agencies Assist Lab/Sales/Operations teams with data entry, data retrieval, analysis work or other administrative tasks Will quality check slides and works with lab teams to correct any issues identified Responds to customer calls related to insurance filings of their cases Assists with troubleshooting and correcting complex issues Will contact clinics for missing patient information Ensures all needed insurance information is received and entered into systems correctly. May perform other relates tasks as needed. All you need is: High School diploma, Associates Degree in Business Administration, Medical Technology or related field preferred Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Google Workspace; Microsoft Office Suite or related software. Knowledge of medical terminology Familiarity with laboratory equipment and processes Data entry: 1 year (Preferred) At least 1 year of lab experience, Ability to manage a multitude of tasks at any one given time. Scheduled Weekly Hours: 40 Work Shift: Job Category: Laboratory Operations Company: Pathology Watch Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Sonic Healthcare USA Sonic Healthcare USA is a subsidiary of Sonic Healthcare Limited, one of the world's largest medical diagnostic companies, providing laboratory services to medical practitioners, hospitals and community health services, with operations in eight countries, on three continents and providing care to over 100 million patients each year. Sonic Healthcare USA is a leading provider of state-of-the-art laboratory services and pathology practices throughout the USA with eight operating divisions and nearly eight thousand US- based employees, 330 Pathologists and serving over 30 million patients per year. Sonic Healthcare USA operates under a federated business model that emphasizes medical leadership and community-based testing services to provide outstanding quality and service to the doctors and patients that they serve. For more information, visit the Sonic Healthcare website at www.sonichealthcareusa.com.