What are the responsibilities and job description for the Administrative Support Specialist-Records position at PathGroup?
Position Summary:
Note: This position is in a forensic autopsy facility. There is the potential to see graphic images.
- Answering phones, fielding calls, and checking main voicemail
- Assist people coming into the lobby with purchasing reports, etc.
- Organizing and filing paperwork into charts/plastics
- Organizing and filing histology slides
- Pulling charts when tox reports are uploaded & placing them in doctor’s box
- Contacting the lab when there are issues/corrections with tox reports
- Scanning & uploading miscellaneous documents.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Accurately file and/or upload documents into each decedent case file.
- Knowledge and compliance with the policies and procedures of the medical examiner’s office and HIPAA;
- Compliance with customer service and professional telephone etiquette;
- Receives telephone inquiries to the office and routes call to appropriate personnel;
- Knowledge and compliance with safety procedures;
- Follow oral and written instruction;
- Establish and maintain effective working relationships;
- Knowledge of word processing, spreadsheets, and internet software.
Qualifications:
Education Required:
- High School Diploma, specialized training or experience preferred.
Job Related Experience:
- At least three years' experience with medical terminologies, proficiency in the operation of a desktop computer with database(s), and accurate data entry. Excellent communication skills with phones and visitors. Great organizational skills with attention to detail.