What are the responsibilities and job description for the Senior Commercial Loan Processor position at Patelco Credit Union and Careers?
About Patelco Credit Union:
We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.
We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.
Overview:
Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.
We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.
We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.
The Senior Commercial Loan Processor supports the credit union’s direct origination commercial lending function by managing loan files from intake through funding. This role coordinates documentation collection and review, works closely with Underwriting, orders and tracks third-party due diligence (title, appraisal, environmental, flood/UCC as applicable), ensures accurate system boarding, and administers funding/wires. The position requires strong organization, follow-through, and the ability to drive multiple files forward while maintaining documentation quality, compliance, and internal controls.
Responsibilities:
- Loan File Intake, Processing, and Pipeline Management
- Own assigned commercial loan files from application/intake through funding, ensuring complete and accurate documentation and clear status visibility.
- Establish and maintain digital loan files using required filing and naming conventions, including document stacking order/organization and version control.
- Request, collect, track, and review borrower/guarantor documentation (financials, entity docs, insurance, rent rolls, leases, etc.) for completeness and consistency; follow up proactively to clear missing items.
- Maintain pipeline updates, ticklers, and key milestone tracking; communicate status and needs to internal partners.
- Underwriting Partnership and Conditions Clearing
- Partner with Underwriting to package files for analysis and decisioning; resolve documentation gaps and discrepancies.
- Track approval terms and closing/funding conditions, driving timely follow-up and documenting condition clearance.
- Prepare summaries and internal checklists as needed (e.g., conditions checklists, document request lists).
- Thoroughly reviews third party documents such as SNDAs, leases, and corporate documents to make recommendations to the Manager and Loan Officers to ensure soundness of the transaction
- Third-Party Due Diligence & Vendor Coordination
- Order, track, and organize third-party reports as directed, including (as applicable): title products, appraisals, environmental reports (Phase I/II, etc.), flood determinations, UCC searches/filings, property condition/seismic reports, and other due diligence items.
- Coordinate with vendors, third-party management partners, and internal stakeholders to meet turn times and resolve issues.
- Serve as a primary point of coordination with title/escrow, appraisal, and environmental providers to support closing readiness. (Commercial loan processor roles commonly include ordering/organizing these third-party items.)
- Closing, Documentation, and System Boarding
- Prepare and/or support documentation preparation, as assigned, to ensure loan documents reflect approved terms and accurate borrower/entity information.
- Communicates with internal compliance and outside counsel with Manager’s approval to obtain legal guidance for documentation purposes for complicated loan structures, as applicable
- Validate required closing items are present (executed docs, insurance, title/recording, etc.) and properly imaged/indexed in the file.
- Board/Book loans in the core system and related lending systems (e.g., LOS/servicing platform) with accurate monetary terms, collateral data, rates, fees, payment details, and ticklers.
- Prepare and coordinate funding requests and wires in accordance with internal procedures, approvals, and separation-of-duty requirements.
- Funding, Post-Funding File Quality, and Audit Readiness
- Support funding execution and post-funding file completion (final docs, trailing items tracking, imaging completion).
- Assist with periodic internal reviews, examinations, and audits by producing complete, well-organized files and clear evidence of condition clearance and due diligence.
- Contribute to process improvement: templates, checklists, naming conventions, and pipeline discipline as the program scales.
- Accounting Support (Limited/Operational)
- Perform minor reconciliations and operational accounting support related to fees, invoices, vendor payments, and funding balance checks, as assigned.
- Compliance & Controls
- Follow credit union policies/procedures and applicable lending laws/regulatory expectations.
- Maintain confidentiality of member and borrower information.
- Support strong internal controls, including accurate documentation, evidentiary notes, and adherence to approval authorities.
- Perform other duties as assigned
- Relationships and Internal Collaboration
- This role works closely with: Commercial Loan Officers/Originators, Underwriters/Credit Administration, Servicing, Accounting/AP, and third-party vendors (title/escrow, appraisal, environmental).
- Bachelor's degree preferred
- 8 years' experience loan processing (combination of consumer, mortgage and/or commercial)
- 5 years' commercial experience
- Strong analytical skills, including the ability to evaluate strategies, solve problems, prioritize activities, and make effective use of resources.
- Good written and verbal communication skills, including the ability to listen effectively, present ideas clearly, concisely and in an organized manner.
- Knowledge of commercial regulatory statutes, and lending compliance preferred
- Commercial loan processing/closing support experience
- Demonstrated experience managing files end-to-end with high documentation accuracy and time-sensitive follow-up.
- Practical knowledge of commercial loan due diligence items (title, appraisal, environmental ordering/tracking and how they impact closing readiness).
- Strong proficiency with document management and Microsoft Office.
$41.29/hr
Compensation at Patelco:
Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a Short-Term Incentive (STI) program for all regular positions and a wide range of medical, dental, vision, financial, and other benefits.
We Offer:
Physical Health:
- Exceptional Medical, Dental, Vision, and Life Insurance benefits
- Onsite fitness center at HQ and rewards for completing wellness related activities
Financial Health:
- Competitive compensation packages with bonus opportunity
- 401(k) with 3% Safe Harbor and 5% employer match
- Discounts on loan products
- Tuition reimbursement
Emotional Health:
- Employee Assistance Program (EAP)
- PTO for part-time and full-time positions
- Paid holidays
Personal Development:
- On-the-job training and skills development
- Internal transfer opportunities for career growth
- Volunteer work
Flexible work arrangements available for specific positions
Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans
Salary : $41