What are the responsibilities and job description for the Operations Manager position at Patch Perfect Drywall Services?
Job Summary
We are seeking a results-driven and organized Operations Manager to lead our field operations and ensure every project meets the "Patch Perfect" standard. In this role, you will be the bridge between our clients and our crews, overseeing the daily execution of drywall, painting, & renovation projects from kickoff to final walkthrough.
You aren't just managing schedules; you’re managing quality, safety, and the reputation of our brand. If you have a background in construction, home repair or handyman services, a sharp eye for detail, and the ability to lead crews with authority and respect, we want to hear from you.
Key Duties & Responsibilities
- Project Oversight: Manage the full lifecycle of residential and commercial drywall/painting projects, ensuring they are completed on time, within budget, and to our high quality standards.
- Team Leadership: Supervise on-site crews and subcontractors. You’ll be responsible for scheduling, performance management, and fostering a culture of accountability and safety.
- Process Optimization: Refine site workflows to minimize waste, improve efficiency, and ensure seamless handoffs between drywall and painting phases.
- Client Relations: Serve as the primary point of contact for homeowners and property managers, providing updates, managing expectations, and resolving any on-site issues.
- Estimating & Materials: Coordinate with the sales team to review project scopes, order necessary materials, and ensure the right equipment is on-site before the first bucket of mud is opened.
- Quality Control: Conduct rigorous final inspections. If it’s not "Patch Perfect," it’s not done.
- P&L Accountability: Monitor project costs (labor and materials) to ensure healthy profit margins and report performance metrics to leadership.
Experience & Requirements
- Construction Expertise: Minimum of 5-7 years of hands-on experience in the construction industry. You must understand the technical aspects of drywall, finishing, and painting.
- Project Management Background: Proven track record of managing construction or handyman-style projects. We specifically value experience in:
- Subcontractor Management (General Contracting environment)
- Property Management (Maintenance and renovation oversight)
- Leadership Skills: Experience supervising crews and the ability to "speak the language" of the trades while maintaining professional standards.
- Strategic Planning: Ability to look at a project schedule and anticipate bottlenecks before they happen.
- Tech Savvy: Familiarity with project management software, CRM tools, and basic digital estimating.
- Communication: Strong verbal and written communication skills for interacting with high-end residential clients and commercial stakeholders.
Why Join Us? At Patch Perfect, we take pride in the finish. We’re a fast-growing team that values professional growth, operational excellence, and a job well done. Join us and help shape the future of a vibrant organization committed to being the best in the business.
Pay: $52,452.55 - $63,168.66 per year
Benefits:
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $52,453 - $63,169