What are the responsibilities and job description for the Business Development Agent position at Passport Auto Group?
📞 Business Development Center (BDC) Agent — Outbound Calls Focus
Location:Â Alexandria Va.
Job Type:Â Full-Time
Compensation:Â Hourly Base Performance Bonuses
Schedule:Â Full time with weekend time
🎯 Role Overview
We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with daily call lists, scripts, and CRM tools. Your success is measured by calls made, conversations held, and appointments set.
If you enjoy being on the phone, moving fast, and working toward clear daily goals — this role is for you.
📞 Primary Responsibilities
Location:Â Alexandria Va.
Job Type:Â Full-Time
Compensation:Â Hourly Base Performance Bonuses
Schedule:Â Full time with weekend time
🎯 Role Overview
We are hiring a Business Development Center (BDC) Agent whose main focus is making high-volume outbound phone calls to consumers interested in selling their vehicles.
You will be provided with daily call lists, scripts, and CRM tools. Your success is measured by calls made, conversations held, and appointments set.
If you enjoy being on the phone, moving fast, and working toward clear daily goals — this role is for you.
📞 Primary Responsibilities
- Make 100–150 outbound phone calls per day
- Contact consumers from pre-loaded call lists (no cold list building)
- Follow proven BDC scripts and word tracks
- Qualify vehicle sellers and collect basic vehicle information
- Set appraisal or buy-appointment times for the acquisition team
- Handle objections confidently and professionally
- Log all call activity accurately in the CRM
- Complete follow-up calls to maximize contact rate
- Comfortable spending most of the day on the phone
- Clear, confident speaking voice with strong listening skills
- Call center, BDC, or outbound sales experience preferred
- Ability to stay focused and productive in a high-call-volume environment
- Coachable and able to follow scripts and call flow
- Reliable, punctual, and goal-oriented
- Hourly base pay  bonuses tied to calls, appointments, and vehicle purchases 40k base with potential of 80k per year!Â
- All call lists and leads provided
- Paid training with scripts and objection handling
- Clear daily expectations and performance metrics
- Opportunity to grow into senior BDC or acquisition roles