What are the responsibilities and job description for the Front Office Associate position at Passion Dental?
Front Office Associate (FOA) - Passion Dental At Passion Dental, we believe exceptional patient care starts with an exceptional team. We are seeking a friendly, organized, and customer-focused Front Office Associate to join our growing practice. The Front Office Associate serves as the first point of contact for patients and plays a critical role in creating a welcoming and positive patient experience. Key Responsibilities Greet and check-in patients in a professional and welcoming manner.Answer incoming calls and assist patients with scheduling and inquiries.Manage appointment scheduling, confirmations, and follow-up communications.Verify dental insurance eligibility and benefits.Collect payments and maintain accurate financial records.Update and maintain patient records in the practice management system.Coordinate with clinical staff to ensure efficient patient flow.Present treatment plans and assist patients with scheduling future care.Maintain confidentiality and HIPAA compliance.Support daily office operations and administrative functions. What We Offer Competitive hourly compensationMedical, dental, and vision benefitsPaid time off and paid holidays401(k) with company match (where applicable)Growth and advancement opportunitiesSupportive and collaborative team environment