Project Coordinator

Job description

We are looking for a bright face to join our team. Our company is family-owned, and we firmly believe in promoting from within whenever possible. If you feel like you're ready for your next great opportunity, then look no further than Passaic Bergen Water Softening! Our goal as an employer is to provide a work environment where employees feel respected, appreciated, and understood.

Primary Job Function:

As a Project Coordinator at Passaic Bergen Water Softening, you will work closely the owner to coordinate water treatment projects from proposal through installation and completion. This role ensures projects are organized, customers are informed, schedules stay on track, and all project documentation is complete.

Responsibilities:

Project Coordination

• Coordinate residential and commercial projects from initial proposal through completion.
• Work directly with the owner to prioritize projects and ensure timely execution.
• Maintain organized project files, contracts, permits, and documentation.
• Monitor project timelines and communicate updates to customers and internal teams.

Proposals & Sales Support

• Prepare and organize residential and commercial proposals.
• Assist with gathering pricing from vendors
• Review project specifications and equipment requirements.
• Follow up on outstanding proposals and customer inquiries.

Scheduling & Operations

• Coordinate site visits, measurements, and pre-installation appointments.
• Schedule installations with technicians and installers .
• Confirm equipment availability and delivery dates.
• Communicate scheduling changes with customers and the operations team.

Customer Communication

• Serve as the primary point of contact for customers throughout the project.
• Provide updates on project status, scheduling, and equipment lead times.
• Respond promptly to customer questions and coordinate solutions when issue arise

Residential Projects

• Coordinate and schedule installations for water softeners, reverse osmosis systems, filtration systems, and related equipment.
• Ensure all required paperwork and customer approvals are completed.

Administrative Responsibilities

• Maintain accurate records in company software.
• Track equipment orders and vendor lead times.
• Prepare reports and provide project updates to the owner.
• Assist with warranty documentation and project closeout.
• Responding back to google reviews
• Assist with owner administration with appointments and business travel
• Follow up with preventative maintenance agreements for commercial jobs

Qualifications

• Excellent organizational and time-management skills.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office (Excel, Outlook, Word).
• Experience with ServiceTitan or similar software is a plus.
• Ability to manage multiple projects simultaneously while maintaining attention to detail.

We offer paid sick and vacation days and holidays, medical, dental and vision insurance, and 401(k) with company match

Work Remotely

• No

Job Type: Full-time

Oak Ridge and Hawthorne office locations

9am - 5:30pm

Pay: $25-30 per hour

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25 - $30