Veterinary Technician- Clinical Manager for Internal Medicine

We are seeking a highly skilled and motivated Clinical Manager to lead our Internal Medicine service. This role is ideal for a licensed or experienced veterinary technician who is passionate about patient care, team leadership, and advancing clinical excellence. Success in this position means maintaining a high-functioning, well-supported team, delivering exceptional patient outcomes, and fostering strong collaboration across hospital departments. This role is integral to ensuring our Internal Medicine service operates efficiently while aligning with the hospital’s mission, values, and standards of care.

Responsibilities

• Oversee daily operations of the Internal Medicine service, ensuring efficient workflow and high-quality patient care
• Supervise, mentor, and support veterinary technicians and assistants, fostering a positive and collaborative team environment
• Manage staffing levels, scheduling, timecards, and on-call coverage to ensure optimal service operations
• Provide ongoing coaching, performance feedback, and conduct regular employee reviews in alignment with hospital standards
• Develop, implement, and support training programs, including technician skill development and leveling systems
• Collaborate with the Head of Internal Medicine and Technician Manager to improve workflow, caseload management, and team morale
• Address employee concerns professionally and constructively, holding team members accountable to established standards
• Maintain clear and effective communication across departments and with the broader veterinary community
• Ensure compliance with all regulatory standards (e.g., OSHA, DEA) and support development of SOPs for consistent, safe, and efficient practices
• Coordinate with HR and leadership on onboarding, performance management, staffing needs, and employee relations
• Organize and maintain service logistics, including PTO tracking, scheduling, and internal communication channels
• Lead and facilitate regular team and departmental meetings
• Represent the hospital at community events, conferences, and recruiting initiatives as needed
• Support continuous improvement initiatives and contribute to hospital-wide leadership efforts

Qualifications

• High school diploma or GED required
• Certified Veterinary Technician (CVT) or actively pursuing licensure required
• Minimum of 4 years of experience in veterinary medicine; specialty experience preferred
• Prior leadership or management experience preferred
• Strong interpersonal and conflict resolution skills, with the ability to support and guide team members effectively
• Excellent communication skills, both verbal and written
• Proven ability to manage time, prioritize tasks, and lead in a fast-paced clinical environment
• Ability to hold team members accountable while maintaining a supportive and respectful culture
• Experience with Internal Medicine procedures and advanced clinical skills preferred
• Specialty certification (VTS – Internal Medicine) is a plus

Compensation & Benefits

• Pay: $30.00 – $42.00 per hour
• Comprehensive benefits package including:
• Health, dental, and vision insurance
• 401(k) with matching
• Paid time off and parental leave
• Professional development assistance
• Employee discounts and referral program