TGO Gaming Inspector 5 - Licensing

The TGO Gaming Inspector 5 Master is the fifth step in the Inspector series and is a supervisory position. Incumbent applies an overarching knowledge of Tribal Gaming Compact, Internal Controls, and department policies and procedures. Incumbent, in this class, can expect to be assigned to any functional area within the TGO, including rotating job assignments; rotating shifts & varied work schedules.

1. May serve as a Divisional Supervisor to staff, to include, assign and monitor work, provide direction and initiate disciplinary actions, schedule and provide training to staff.
2. Review and approve the work of subordinates.
3. May perform and/or contribute to employee performance evaluations.
4. May approve/disapprove employee timesheet.
5. May create and/or contribute in the development of employee corrective action plans.
6. Monitor employee corrective action plans.
7. Observe customers on gaming floor to ensure no cheating or illegal gambling activities; report violations as necessary.
8. Perform regulatory inspections and review of various operational and accounting areas within the Gaming Enterprise Division.
9. Conduct investigations of patron disputes, violations of policies and procedures and/or violations of Compact provisions.
10. Draft reports to track and document incidents, inspections, statistics or other projects.
11. Maintain and update files and records.
12. Conduct employee background investigations.
13. Assist in ensuring machine compliance.
14. Assist the Deputy Chief and/or Executive Director with developing, updating and compliance in monitoring of Internal and External Policies and Procedures.
15. Work on Special Projects as assigned.
16. Perform the duties of Deputy Chief in their absence.
17. Perform other duties of a similar nature or level as requested by supervisor or director.

POSITION SPECIFIC RESPONSIBILITIES MIGHT INCLUDE:
Incumbents in this position can be expected to be assigned to any functional area within the TGO. The functional areas within the TGO include:

Licensing

• Gaming Class II & II
• Non-Gaming;
• Vendor
• Licensing Intake
• Background Investigations

Administration

• Records Management
• Office Systems
• Training and Development
• MICS Inspections

Regulatory

• Patrol
• MICS Inspections
• Compliance
• Investigation

Gaming Systems

• Inventory
• Machine Software
• State/Vendor Liaison
• Inspections of Gaming Systems

MICS/Compliance

• Approves/Reviews
  • Policies and procedures
  • Compliance Audits
  • New games and layouts
  • Promotions
  • Lotteries
  • Tournaments
  • New games and layouts
• Inspections

Knowledge of:

• Training practices and principles;
• Surveillance and security equipment and operation;
• Gaming equipment and software operations;
• Customer service principles;
• Departmental operating policies and procedures;
• Recordkeeping and documentation principles;
• Applicable Federal, State, and Tribal Gaming Codes, laws and regulations;
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

Skills and Abilities:

• Monitor and assign work at a management level;
• Have the ability to apply critical analysis and risk mitigation techniques as part of the review and approval process of technical, and/or Regulatory standards;
• Apply applicable local, state and federal laws, rules and regulations;
• Maintain records and prepare reports;
• Maintain electronic files and records;
• Provide customer service;
• Exercise judgment and discretion;
• Prepare and proofread a variety of reports and/or documentation;
• Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction;
• Project management including leading complex special projects;
• Operate a variety of office equipment, including a computer and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

Bachelor's Degree and eight (8) years of TGO Regulatory Gaming experience or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Equivalent experience may include positions where the applicant has worked in an oversight, compliance, and/or internal controls environment capacity. Such experience would typically be gained through positions such as Compliance, Internal Auditing, Regulatory Review, or similar type of work experience.

Grade E - Entry Level of the Master Level.
Grade G - In-service grade advancement eligible, if the following criterion has been accomplished;

1. Incumbent has a CPA, CFE, CIA, CISA or NIGA Commissioner's Certification;
2. At least 12 years of TGO/Regulatory Gaming experience;
3. Training in Training Program Development and Delivery;
4. Training in Technical Writing and/or Policy Development;
5. Completion of any mandatory HR Training/Certifications.

Special Requirements:

• Class III Gaming License; 
• May require Notary Certification depending on assignment; 
• May require a Certified Public Accountant (CPA), Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA) or NIGA Commissioner's Certification depending on assignment; 
• Must possess and maintain a valid Arizona Driver's License; 
• This position will require the incumbent to work non-traditional hours, nights, and weekends; 
• Must pass a background check and drug test. Note: Possession of a valid Class III Gaming License satisfies the background check requirement; 
• Must have a current State of Arizona Gaming License. Failure to maintain a current State of Arizona Gaming License will result in termination from this position.

SELECTION CRITERIA
FOR INTERNAL AND EXTERNAL CANDIDATES:
After meeting the knowledge, essential skills, training and experience requirements, candidates are invited to take a scored, written test and a scored, oral board. Top scoring candidates are referred to the hiring Director for consideration. Tribal Indian Preference laws pertain in all cases.

FOR INTERNAL TGO CANDIDATES:
Upon meeting the knowledge, essential skills, training and experience requirements, you become "eligible" for advancement** and may take the scored written test and oral board when offered the top 25% scoring candidates will be placed on the "Eligibility List" for current or future advancement opportunities. The Eligibility Listing expires every nine (9) months and candidate rankings do not carry forward to a new list i.e. candidates must test again to maintain eligibility.

In-service grade- advancement is not automatic and is based on performance and the employee's ability to successfully perform the essential duties of the job, subject to budgetary considerations and the needs of the TGO.

****TGO employees that are currently under a written improvement plan and/or have been under a written improvement plan or demoted within 12 months of consideration are ineligible for in-service grade advancement.

Salary : $49,464