What are the responsibilities and job description for the Library Circulation Supervisor position at Pasco County, FL?
Essential Job Functions
Directs the operation of the branch automated circulation, reserve, discharge, and shelving functions. Prepares staff schedules to ensure weekly and daily coverage of library service points. Maintains detailed, current knowledge of the Integrated Library System (ILS) and circulation and fiscal policies and procedures. Supervises the reconciliation of funds collected from fees and print management. Maintains records of fines and fees. Oversees the damaged library materials process. Advises and trains staff on circulation and fiscal policies and procedures. Documents accurate procedures for circulation-specific tasks. Deposits money as required. Prepares and files circulation, financial, and other reports. Maintains records and statistics. Answers telephone calls and directs them accordingly. Receives requests for information. Assists citizens with in-person inquiries. Resolves questions and problems. Provides reference and readers advisory services to patrons of all ages under the direction of a professional librarian. Assists with bibliographic instruction, including the automated library system and all other technologies, to patrons, volunteers, and visiting groups. Consults and works with branch manager on hiring, training, directing, and evaluating work of branch staff. May serve as lead supervisor as directed. May assist with library programming and outreach for patrons of all ages. Participates in training and continuing education. Ability to lift and/or move up to 35 pounds and push or pull heavy objects. Performs related work as required.
Knowledge, Skills and Abilities
- Knowledge of principles and practices for providing customer service.
- Knowledge of the services and operations of the library system.
- Knowledge of standard library clerical methods and practices.
- Knowledge of library circulation and fiscal policies and procedures.
- Ability to learn and apply complex automated procedures and to utilize computer equipment, software, and new technologies in performance of day-to-day work.
- Ability to pay attention to detail.
- Ability to understand and follow complex oral and written instructions and manuals, and to apply such instruction to work situations.
- Ability to learn and apply complex policies and procedures, and make decisions within the framework of the stated policies and procedures.
- Ability to coordinate and conduct staff training related to circulation policies and procedures.
- Ability to communicate effectively with coworkers, supervisors, and the public in both oral and written formats.
- Ability to establish and maintain effective working relationships with employees, other agencies, and the public.
- Ability to work in a team environment and to adapt to changes in the library environment.
- Ability to interpret circulation policies and procedures to staff and the public.
- Ability to conduct basic troubleshooting on commonly used library equipment.
- Ability to utilize business mathematics and business English.
- Ability to work without close supervision.
- Ability to coordinate and supervise the work of assigned staff and volunteers.
- Ability to use judgment in performing library duties.
Minimum Requirements
EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Bachelor's Degree and two (2) years of experience working directly with the public. Experience in the operation of a personal computer and related software required. Experience in library programming. One (1) year of library experience preferred. Supervisory experience preferred.
In-House Employees: This position qualifies for DAP.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERANS' PREFERENCE: Under Section 295.07, F.S., Chapter SSA-7, Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORKPLACES FOR 2021
- Florida Retirement System (FRS) retirement plan
- PTO (Paid Time Off)
- Paid holidays
- Group insurance
- Tuition reimbursement
- Deferred compensation
- Medical leave pool
- Annual medical leave buy-back
- Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.