Accessibility & Compliance Coordinator - IT

This position is responsible for evaluating, monitoring, and enhancing the organization’s adherence to Americans with Disabilities Act (ADA) standards (WCAG 2.11 Level AA) and enterprise security compliance, including but not limited to NIST 2.0, PCI, and AI-RMF. This role facilitates audits, gap assessments, remediation roadmaps, and supports teams in maintaining compliance across systems, processes, and documentation. This role supports compliance efforts by analyzing data, identifying trends, delegating remediation tasks, and providing technical guidance and assistance to departmental leads. This position requires strong analytical skills, attention to detail, and the ability to communicate complex information to both technical and non-technical audiences.

Essential Job Functions

• Facilitate scheduled and ad hoc audits to assess enterprise ADA accessibility and security compliance.
• Develop and implement comprehensive accessibility policies and procedures aligned with ADA, Section 508 and WCAG 2.1 Level AA.
• Conduct accessibility audits of digital properties (websites, mobile apps, software interfaces, electronic documents) using automated tools and manual testing methodologies.
• Review vendor accessibility documentation (e.g., VPAT) and support accessible technology procurement requirements.Document audit findings and recommended remediation steps in clear, actionable reports.
• Working with the departments, create detailed remediation plans with recommendations, priority levels, and implementation timelines to address identified barriers.
• Collaborate with all stakeholders to implement compliance improvements across digital environments.
• Assist in creating and delivering training materials to promote awareness of compliance expectations.
• Provide specialized training for staff on compliance best practices, assistive technology considerations and inclusive design principles tailored to different roles.
• Coordinate or support cross-functional workgroups; serve as lead for technology, audit, or accessibility initiatives and document outcomes.
• Prepare clear reports, dashboards and documentation for operational, audit and compliance purposes, track trends and recommend process improvements.
• Establish monitoring and governance processes that ensure continued compliance as systems evolve, and content changes are modified.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Working knowledge of ADA Title II/III, Section 508, and WCAG 2.11 Level AA standards; ability to translate requirements into actionable guidance for diverse stakeholders.
• Strong analytical skills for data-driven results, trend identification, and compliance reporting, proficiency with Microsoft Office (especially Excel) and data visualization/reporting tools.
• Ability to explain technical concepts in clear actionable terms for non-technical audiences.
• Project management, prioritization, and coordination skills across cross-functional teams; ability to plan, execute and monitor remediation timelines.
• Ability to manage multiple audits and deadlines with a strong attention to detail.
• Commitment to continuous learning on evolving compliance standards and legal implications.
• Knowledge of accessible terminology procurement, vendor accessibility documentation, VPAT review and specification of accessibility requirements.

Minimum Requirements

PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication.

EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with a Master’s Degree in Computer Science, Management Information Systems, Data Analytics, Statistics, Business Intelligence or a related field and two (2) years of experience in data analysis, reporting, business process evaluation or related analytical work OR a Bachelor's Degree in Computer Science, Management Information Systems, Data Analytics, Statistics, Business Intelligence or a related field and four (4) years of experience in data analysis, reporting, business process evaluation or related analytical work OR an Associate degree in Computer Science, Management Information Systems, Data Analytics, Statistics, Business Intelligence or a related field and six (6) years of experience in data analysis, reporting, business process evaluation or related analytical work. Experience working with datasets, identifying trends, and preparing reports for operational or compliance purposes. Experience coordinating or supporting cross-functional workgroups, including serving as lead for technology, audit, or accessibility initiatives. Proficiency with Microsoft Office (including Excel) required. Experience in compliance, auditing, accessibility, information security, or related disciplines

PREFERRED QUALIFICATIONS:

• Direct experience in NIST 2.0, PCI, and AI-RMF compliance requirements.
• Direct experience in accessibility compliance, applying ADA, Section 508, and WCAG in organizational context.
• Proven experience conducting comprehensive compliance audits using automated tools and manual techniques.
• Demonstrated ability to produce detailed remediation plans with clear prioritization and technical specifications.
• Experience with data visualization or reporting tools.

LICENCES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.

ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.

DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida law.

EMERGENGY RESPONSE/RECOVERY ACTIVITIES: Al employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of the of their position, location and work schedule to fit the needs of the County and its citizens.

VETERAN'S PREFERENCE: Under Section 295.07, FS, Chapter SSA-7, Pasco County BOCC provides to Veterans that preference in appointment will be given to preference-eligible applicants.

• Florida Retirement System (FRS) retirement plan
• PTO (Paid Time Off)
• Paid holidays
• Group insurance
• Tuition reimbursement
• Deferred compensation
• Medical leave pool
• Annual medical leave buy-back
• Mid-management/Professional grade, and management personnel may receive 40 hours of admin leave per calendar year.