Lead Behavioral Health Tech - Day Shift

Position Summary

The Lead Behavioral Health Technician provides supervision and coordination for Behavioral Health Technicians. Position plays a crucial role in supporting individuals with mental health disorders promoting their well-being while providing supervision and coordination for the Behavioral Health Technicians. Position provides orientation, training, coaching and guidance to all Behavioral Health Technicians in an engaging and therapeutic milieu setting.

Relationships and Contacts

Within the organization:  Initiates and maintains strong professional relationships with peers, immediate supervisor, and leadership throughout the organization.

Outside the organization:  Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed.

Position Responsibilities

Essential Responsibilities

1. Supports orientation and training for newly hired Behavioral Health Technicians.
2. Provides coaching and guidance to Behavioral Health Technicians, as needed and requested.
3. Ensures client rounding and safety checks are completed according to clinical criteria; staffs rounding throughout the shift ensuring team members receive rest and meal breaks in compliance with staffing plans and employment law.
4. Actively engages clients in therapeutic activities in the milieu and outside activities throughout the workday, often in a variety of group settings.
5. Prompts clients to complete ADLs, including clean room, hygiene, laundry, etc., and completes regular room hygiene checks.
6. Prompts clients to attend all meals in a timely manner and provides supervision and structure at mealtimes as appropriate.
7. Modifies approach to client interactions based on client needs, to include recognizing mood changes and treatment progress, while.
8. Documents services provided, incident reports, shift reports, or department reports in a timely and accurate manner in accordance with policies and procedures.
9. Communicates and adheres to clinical precautions effectively, including visual safety checks; proactively reports safety risks.
10. Coordinates necessary healthcare visits for clients based on their individual needs and ensuring timely access to medical services, in collaboration with nursing.
11. Ensures necessary office materials are consistently available for staff use to include monitoring inventory levels, placing orders when needed, and organizing storage efficiently.
12. Oversees the overall therapeutic environment, maintaining order, promoting safety, and optimizing the well-being of residents.
13. Supports medication compliance and management by prompting residents to go to nursing for medications.
14. Facilitates program admissions, assisting with the process for new clients while ensuring a smooth transition into the facility.
15. Provides on-call leadership and availability to include addressing emergencies, answering questions, and ensuring continuity of care.

Additional Responsibilities

1. Functions within the guidelines of the facility’s Code of Ethics and in accordance with corporate compliance.
2. Conducts chart audits following program policy timelines, as requested.
3. Consistently arrives to work on time, rarely missing scheduled shifts, and promptly notifies supervisor when absent.
4. Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
5. Adheres to facility policies, procedures, rules, and regulations, implementing regularly.
6. Maintains positive attitude and acts as a team player with others on the treatment team.
7. Attends and completes all training within assigned time frames as required by the facility.
8. Performs other duties as assigned.

Minimum Requirements

Education and Experience

Position requires High School or equivalent, Bachelor’s degree strongly preferred with a minimum of 3 years experience in a behavioral healthcare setting and Supervisory/managerial experience, strongly preferred.

Physical Requirements

• While performing the duties of this job, the employee will be required to communicate with peers, clients and/or vendors.
• Job performance will require the ability to move throughout the building as well as participate in activities outdoors and off facility grounds.
• Performs duties that require the employee to stand and walk for extended periods of time.
• May sit or remain stationary for periods of time.
• While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl, taste, or smell.
• Ability to move twenty-five pounds.

Additional Requirements

• Position requires incumbent to have a valid driver’s license and acceptable driving record.
• Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
• Current CPR and First Aid certification.

Skill Competencies

• Demonstrates knowledge of mental health and/or substance use disorders.
• Demonstrates effective verbal intervention skills in managing escalating residents and involving other staff while adhering to CPI criteria.
• Demonstrates an ability to adapt to changes in the facility function, management styles, and facility routines.
• Demonstrates effective written and verbal communication skills.
• Demonstrates knowledge about medication side-effects, medication reactions, and what to do should an event occur.
• Demonstrates the ability to recognize symptoms and distress of clients in treatment.
• Demonstrates the ability to observe, supervise and evaluate clients during meal/snack times and planned activities and off campus outings.
• Demonstrates the ability to “actively listen” and use effective communication when dealing with clients.
• Demonstrates the ability to maintain the client’s integrity when conducting room searches and/or observations.
• Demonstrates support and follows through with therapeutic recommendations from senior staff.
• Demonstrates the ability to relay pertinent information to treatment team as it affects client care.
• Ensures that the values and cultural beliefs are taken into account when assisting with the treatment of the clients.
• Demonstrates ability to safely transport and manage clients to appointments and community outings.
• Demonstrates the ability to document physical wellness checks and observation monitoring.

Renaissance Healthcare Group, LLC DBA Pasadena Villa- Smoky Mountain Lodge  provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Smoky Mountain Lodge reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”