What are the responsibilities and job description for the Dental Practice Manager position at Pasadena Dentist?
Job Overview
We are a well-established, privately owned dental practice in Pasadena, CA, seeking an experienced Dental Office Manager to lead and grow with our team. We focus on high-quality patient care, exceptional service, and a positive, professional environment.
A Dental Office Manager to own front-office performance: schedule optimization, treatment presentation, insurance workflows, AR, and team leadership
You will:
- Drive productive schedule utilization (confirmations, recare, same-day add-ons).
- Present and close treatment plans with financial options (PPO/cash; third-party financing).
- Handle front office operations, scheduling, billing, and insurance verification
- Oversee claims, EOBs, appeals, and AR to <2.0% >60-day.
- Lead, coach, and hire front-office staff; run morning huddles & weekly KPIs.
- Maintain compliance, OSHA/HIPAA, and vendor relationships.
You have:
- 4 years dental front-office leadership (private practice preferred).
- Software: SoftDent (or similar) mastery; Excel/Sheets for KPI tracking.
- Proven results hitting monthly collection and case-acceptance goals.
- Ability to work independently and take initiative
- Detail-oriented and committed to patient satisfaction
- Warm, professional communication and high integrity.
Perks: Supportive doctor and team, modern systems, growth path, performance bonus.
Job Type: Full-time
Pay: $30.00 - $38.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Education:
- Associate (Preferred)
Experience:
- Customer relationship management: 2 years (Preferred)
- Dental Office Management : 5 years (Required)
Work Location: In person
Salary : $30 - $38