What are the responsibilities and job description for the Front Office Coordinator position at Pasadena Dental Group?
About the Role
As our Front Office Coordinator, you’ll be the key point of contact for patients at the end of their visit. You’ll ensure a smooth transition from treatment to scheduling and billing by verifying insurance, presenting treatment plans, collecting payments, and answering patient questions with clarity and care. This is a full-time, in-person position in a busy, yet supportive environment.
Responsibilities include:
· Checking out patients and scheduling follow-up appointments
· Presenting treatment plans and explaining financial responsibilities
· Verifying insurance, pulling benefit breakdowns, and submitting claims
· Reviewing EOBs and resolving discrepancies
· Collecting co-pays and setting up payment arrangements
· Communicating with patients via phone, text, and email
· Using dental software to manage patient records and scheduling
About You
You’ll be a great fit for this role if you bring the following:
· Experience in a dental front office role
· Knowledge of dental insurance including verification, claims, and EOBs
· Confidence in presenting treatment plans and discussing financial options
· Experience using Open Dental or similar practice management software
· A professional, approachable demeanor and strong attention to detail
· A team-oriented attitude and excellent communication skills
· A desire to work in a collaborative, well-run office with a great team
· Ability to work a consistent full-time schedule with one to two Saturday(s) a month
Join Us
At Pasadena Dental Group, our focus is providing exceptional patient experiences and supporting one another in a culture rooted in respect, kindness, and communication.
We offer:
· Competitive hourly pay
· 2 weeks PTO 6 paid holidays
· 401(k) with up to 4% match
· Health insurance dental care
· Opportunities for growth as the practice expands
· A consistent, well-balanced schedule that supports work-life balance
Your schedule/clinic hours:
· Monday–Thursday: 8:00 am – 3:00 pm
· Friday: 8:00 am – 1:00 pm
· One to two Saturdays per month: 7:00 am – 12:00 pm
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $22 - $24