What are the responsibilities and job description for the Event Consultant/Inside Sales position at Party Reflections Operations, Inc. Career Center?
Do you like to deliver quality service? Are you motivated by customer success? We are looking for you.
Who we are: Party Reflections is a leading event rental industry provider in the Carolina's. The business started in 1958 and has been a family operated business since day one. The most important piece to our success is our people. We strive to make great moments happen for both our clients and our employees. We are always eager for motivated, and results-driven people to join our team!
Qualifications:
- Great organizational and communication skills.
- Strong inside sales skills, including the ability to anticipate the needs of customers and follow through with the appropriate action or solution.
- Is able to quickly establish rapport with customers.
- Understands the value of teamwork and exudes a positive attitude and energy level.
- Dedicated to learning from others – shares information and asks questions.
- Has the flexibility to work additional and/or different hours based on the seasonality of the business – including additional training and meetings.
Experience: Bachelor’s Degree or 1 year(s) sales experience.
Classification: Non-exempt
Position Summary: Responsible for capturing and developing sales business, primarily through walk in traffic, telephone inquiries, and internet inquires.
Responsibilities:
- Assist walk-in clients with general questions and small or mid-sized orders.
- Answer phones, and email inquiries.
- Help clients with general questions.
- Assist client from start to finish with event inventory needs.
- Transfer clients with larger orders and more specific/complicated questions to Account Executives.
- Become proficient with Social Tables CAD program to create and modify event layouts.
- Make outbound phone calls/emails, to follow up with unsold customer inquiries/quotes and delivery confirmation.
- Apply payments to customer orders.
- Help maintain showroom.
- Adhere to company policies and pricing structures.
- Handle various office duties as necessary.
- Assist with other duties or projects as assigned.