What are the responsibilities and job description for the Customer Experience Specialist position at Parts Unknown Retail Store?
PARTS UNKNOWN is an upscale clothing, footwear and accessories boutique for men and women located in the heart of Cambria.
Some of the featured brands are Brighton, French Dressing, Tommy Bahama, Scully Leather and a great selection of footwear from such brands as UGG, Olukai, Born, Clark and Merrell.
We are seeking an experienced Sales Associate to join our team to provide exceptional customer service and create long-term quality relationships with our customers
*Attractive Compensation package
* 30%-60% Employee Discount
As a successful Sales Associate your expectations will be:
*Engage customers and create sales
*Develop and maintain customer relationships
Qualifications: Minimum 2 years Retail experience.
Responsibilities
- Provide exceptional customer support by addressing inquiries and resolving issues promptly.
- Utilize effective communication skills to assist clients through various channels, including phone and email.
- Perform data entry tasks accurately to maintain up-to-date customer records.
- Engage in sales activities to promote products and services, enhancing customer experience.
- Collaborate with team members to ensure a seamless service delivery and improve overall client satisfaction.
- Analyze customer feedback to identify areas for improvement and implement solutions.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
Work Location: In person
Salary : $17 - $19