Customer Partnerships Manager (Hybrid Work Schedule)

• Parts Town Pride – check out our culture!
• Quarterly profit sharing bonus
• Fitness center, game room and on-site food market
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

• Place a high volume of outbound calls to service company customers; accountable for achieving daily metrics related to dials, talk time, and logging tasks into CRM (Salesforce.com).
• Integrate all sales activities into CRM for timely, accurate reporting.
• Sell Parts Town solutions and value proposition to targeted customer base.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers in your assigned region.
• Identify and develop new account opportunities via account research and calling prospective clients.
• Conduct research on accounts to develop an understanding of the account’s business issues and other relevant information.
• Report out on top opportunities each week and lead book of business reviews on a monthly/bi-monthly basis with Marketing, Sales, and Customer Experience leadership for the team.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).
• Travel to customer events infrequently (up to a few times per year) as needed.

• You have 2 years of sales, business development, customer development or account management experience.
• You want to WIN - self-motivated, passionate, and hungry to make a big impact!
• You describe yourself as proactive – taking initiative and following through are a must.
• You are resilient – you see rejection as an exciting challenge.
• You have a passion for building relationships and see each customer interaction as an opportunity to form a personal emotional connection.
• You have fantastic communication skills & you’re proficient in English (verbal and written).
• Bonus points if you are an Excel whiz and/or are familiar with Salesforce!

We are a large part of what makes the Service Segment tick as we are the voice of Parts Town to the customers. Our commitment is to our core values, culture, community, the OEMs, and to our customers. We build relationships and get customers to move their purchases from our competitors over to Parts Town, while focusing on profitable growth.

The salary range for this role is $63,236.25– $94,466.90 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.