What are the responsibilities and job description for the Patient Service Representative position at Partridge Family Physicians?
Job Overview
We are seeking a dedicated and detail-oriented Patient Services Representative to join our healthcare team. This role is essential in providing exceptional administrative support within our office. The ideal candidate will possess strong communication skills and a solid understanding of medical terminology, ensuring smooth operations and excellent patient interactions.
Duties
- Greet patients and visitors in a friendly and professional manner, ensuring a welcoming atmosphere.
- Manage patient check-in and check-out processes efficiently, including appointment scheduling and insurance verification .
- Utilize electronic health record systems.
- Respond to patient inquiries via phone and in-person, demonstrating excellent phone etiquette.
- Coordinating patient testing and referrals ordered by Physicians.
Qualifications
- Previous experience in a medical administrative support role is preferred, particularly in a family practice.
- Strong understanding of medical terminology.
- Excellent phone etiquette and interpersonal skills to interact positively with patients and staff.
- Ability to multitask effectively while maintaining attention to detail in a fast-paced environment.
- Insurance verification experience.
Join our team as a Patient Services Representative where you can make a meaningful impact on patient experiences while growing your career in the healthcare field.
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $16 - $17