What are the responsibilities and job description for the Patient Care Coordinator position at Partnerships for Dentists?
Dental Office | Treatment Coordinator New Patient Coordinator
Pay & Schedule
We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.
What You'll Do
Apply today and join a practice that values your skills, passion, and dedication!
Pay & Schedule
- Pay: Competitive, based on experience
- Schedule: Mondays from 8:45am to 6:00pm | Wednesdays from 7:45am to 4:00pm | Thursdays from 7:45am to 5:00pm | Fridays from 7:45am to 3:00pm
We’re seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You’ll be the first point of contact for our patients and a key player in delivering an exceptional care experience—from scheduling to financial coordination to follow-up.
What You'll Do
- Greet patients and ensure a welcoming front-office experience
- Answer phones, confirm appointments, and manage daily schedules to meet productivity goals
- Present treatment plans, review fees, discuss payment options, and collect co-pays
- Verify insurance benefits, handle claims, and manage accounts receivable follow-up
- Maintain accurate patient records and support all aspects of front-office operations
- Coordinate referrals and follow through on patient care with specialists
- Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations
- Participate in daily huddles and communicate clearly with the clinical team
- Ensure HIPAA and OSHA compliance at all times
- Promote the practice by asking for reviews and referrals
- Support cleanliness and organization in both front office and shared areas
- Outstanding communication and customer service skills
- Knowledge of dental terminology and insurance processes (ADA codes a plus)
- Strong multitasking and organizational abilities
- Comfortable using scripts and addressing patient objections
- Team player with a positive attitude and flexible mindset
- Dental office experience strongly preferred
- Competitive Salary
- 401(k) Matching
- Health, Dental, and Vision Insurance
- Life Insurance
- Paid Time Off (PTO)
- Paid Holidays
- Employee Perks & Discounts
Apply today and join a practice that values your skills, passion, and dedication!