What are the responsibilities and job description for the Community and Enrollment Manager position at Partnership Schools?
Job Title: Community and Enrollment Manager
Reports to: Chief Impact Officer
Location: Cleveland, Ohio
Salary Range: $50,000 - $80,000
Role Summary
The Community and Enrollment Manager is responsible for driving enrollment growth, supporting family retention, and strengthening community partnerships across our network of Catholic schools. Serving as both a strategist and a hands-on implementer, this role will design and execute community-based enrollment strategies, lead family-facing events, and champion our schools as welcoming, faith-filled communities. The Community and Enrollment Manager works closely with school operations leaders and network leaders to ensure enrollment systems, practices, and experiences reflect excellence, consistency, and hospitality. This role is ideal for someone who is people-centered, highly organized, and motivated by the mission of providing Catholic education to as many students as possible.
Key Responsibilities
Enrollment & Retention
Reports to: Chief Impact Officer
Location: Cleveland, Ohio
Salary Range: $50,000 - $80,000
Role Summary
The Community and Enrollment Manager is responsible for driving enrollment growth, supporting family retention, and strengthening community partnerships across our network of Catholic schools. Serving as both a strategist and a hands-on implementer, this role will design and execute community-based enrollment strategies, lead family-facing events, and champion our schools as welcoming, faith-filled communities. The Community and Enrollment Manager works closely with school operations leaders and network leaders to ensure enrollment systems, practices, and experiences reflect excellence, consistency, and hospitality. This role is ideal for someone who is people-centered, highly organized, and motivated by the mission of providing Catholic education to as many students as possible.
Key Responsibilities
Enrollment & Retention
- Lead new student enrollment and re-enrollment efforts across the network, ensuring schools meet or exceed annual enrollment goals.
- Partner with school leaders to implement enrollment best practices and manage family onboarding with warmth and professionalism.
- Monitor retention and attrition data, identify trends, and collaborate with school teams to strengthen family engagement and satisfaction.
- Support use of enrollment systems (e.g., Finalsite, with the Director of School Support-Operations) to ensure clean data, consistent reporting, and a positive family experience
- Design and implement intentional community-based enrollment strategies tailored to each school’s neighborhood context.
- Build and maintain partnerships with local organizations, parishes, and early childhood providers to expand enrollment pipelines.
- Plan and execute school- and network-level recruitment events, including open houses, community festivals, and pop-up engagement opportunities.
- Serve as an evangelist for Catholic education by engaging directly with families, sharing the value of our schools, and fostering trust in our communities.
- Collaborate with the VP of Communications to align enrollment and marketing efforts, including canvassing campaigns, digital outreach, and print materials.
- Lead implementation of the network’s marketing campaign, ensuring messaging is consistent and impactful across schools.
- Capture and highlight best practices, success stories, and great moments from each school to strengthen brand identity and attract new families.
- Work strategically with the Regional Director of School Operations and the Director of School Support Operations on enrollment and community engagement strategies.
- Co-lead projects with the Operations Project Lead to ensure enrollment and community priorities are supported across schools.
- Provide targeted, short-term in-school support during high-priority times (e.g., back-to-school, testing, large events).
- Share learnings, tools, and effective practices across the network to strengthen school-level enrollment systems.
- Lead network-wide initiatives to improve student attendance and reduce chronic absenteeism, working in close partnership with school operations leaders.
- Collaborate with the Director of School Support-Operations to monitor and strategically plan from attendance data
- Monitor attendance data across schools, identify patterns or risk factors, and recommend proactive interventions to support students and families.
- Develop and implement family-facing communications, incentives, and supports to encourage strong attendance habits from the start of the school year.
- Share best practices, tools, and strategies with schools to build sustainable attendance-improvement systems.
- Strong commitment to the mission and values of Catholic education.
- Proven experience in enrollment, community engagement, or marketing (school-based experience preferred).
- Excellent relationship-building skills, with the ability to connect authentically with families and community partners.
- Highly organized and detail-oriented, with the ability to manage multiple projects and deadlines.
- Strong communication skills, both written and verbal.
- Comfortable working in schools and neighborhoods, including evenings and weekends for family and community events.
- Flexibility to travel between schools across Cleveland.
- Strategic thinking with an innovative approach to problem-solving.
- Collaboration and teamwork across multiple school sites.
- Initiative and self-direction, with strong follow-through.
- Sensitivity to the cultural and economic diversity of families.
Salary : $50,000 - $80,000