VP & Chief Technology Officer (San Fernando, CA)

Title: VP & Chief Technology Officer

Location: Hybrid located in San Fernando, CA. Candidates must be located in Los Angeles and willing to come in person.

Send Resume to Jobs@picf.org

Company Description

Partners in Care Foundation is dedicated to improving health outcomes by linking healthcare with community-based services. As a recognized leader in care coordination and community health, the organization empowers individuals to live safely, heal fully, and thrive. Since 1997, Partners has bridged the gap between medical care and the non-medical support services required to help people maintain independence and dignity in their own homes.

Role Description

The Vice President & Chief Technology Officer (VP/CTO) is a senior executive responsible for aligning enterprise technology, analytics, data governance, and cybersecurity with Partners in Care Foundation's mission and operating strategy. Reporting to the Chief Operating Officer, this leader will integrate the IT and Analytics functions into a single high-performing department, strengthen the organization's technology foundation, and convert data into actionable healthcare and operational insight. The VP/CTO will serve as the strategic owner of the Salesforce and related data ecosystem, oversee internal and offshore technical resources, and build a secure, scalable, and data-driven environment that supports sound decision-making, contract performance, compliance, and innovation.

Key Responsibilities:

Departmental Transformation

• Lead the integration of the IT and Analytics departments into a unified function with clear governance, shared priorities, service standards, and measurable performance goals.
• Define and execute a multi-year technology and data strategy that advances organizational effectiveness, scalability, and mission impact.
• Lead efforts to obtain a SOC2 Type 2 certification

Platform Ecosystem & Enterprise Systems

• Serve as the strategic owner of the Salesforce platform and related enterprise applications, ensuring architecture, integrations, data quality, and release governance scale with the organization’s needs.
• Oversee enterprise infrastructure, applications, end-user support, and systems integration to ensure reliability, usability, continuity, and long-term sustainability.

Analytics, Insight & Decision Support

• Partner with executive and operational leaders to define enterprise KPIs, dashboards, and reporting frameworks that translate technical and operational data into practical healthcare and business insight.
• Establish strong data governance, reporting standards, and analytics practices that improve visibility, accountability, and informed decision-making across the organization.

Global Operations, Compliance & Risk

• Manage and optimize offshore development partners and other technology vendors, including service levels, delivery quality, budget accountability, security expectations, and performance management.
• Ensure rigorous compliance with HIPAA, managed care contract requirements, privacy standards, and other regulatory, contractual, and audit obligations.
• Oversee all cybersecurity resources, protocols, and response planning, including access controls, incident readiness, business continuity, disaster recovery, and third-party risk management.

Leadership & Culture

• Assess current team capabilities, recruit, develop, and lead a high-performing team while fostering a culture of innovation, accountability, collaboration, and service in a mission-driven nonprofit environment.
• Translate complex technical issues into clear business recommendations for executive leadership and cross-functional stakeholders, bridging infrastructure decisions with strategic healthcare insight.
• Promote responsible adoption of emerging technologies, automation, analytics, and AI where they can strengthen outcomes, efficiency, and staff effectiveness.

Required Qualifications

Technical Qualifications

• Bachelor’s degree in information systems, computer science, engineering, health informatics, analytics, or a related field required; advanced degree, certifications or related experience strongly preferred.
• Minimum of 10 years of progressive leadership experience across enterprise technology, applications, data/analytics, and information security, including senior responsibility for strategy and execution.
• Demonstrated success leading organizational or departmental transformation, ideally including the integration of technology and analytics or business intelligence functions.
• Strong experience leading enterprise platform strategy, preferably Salesforce, including governance, roadmap development, integration, vendor management, and user adoption.
• Experience in healthcare, managed care, population health, human services, or another highly regulated environment with working knowledge of HIPAA and contractual compliance requirements.
• Strong understanding of enterprise architecture, data governance, reporting, business intelligence, cloud-based systems, cybersecurity controls, and vendor-supported technology operations.
• Experience administering systems and managing offshore or distributed development teams and third-party partners against clear service expectations, security standards, and delivery milestones.

Leadership Qualifications

• Executive presence and the ability to connect technical depth with practical business judgment and operational priorities.
• Proven people leadership with the ability to unify teams, lead through change, and build credibility across technical and non-technical functions.
• Excellent oral and written communication and stakeholder management skills, including the ability to present clearly to executive leaders, clients, and community partners and translate complex data sharing environments into action.
• Sound judgment, strong prioritization, and the ability to lead calmly and decisively in fast-moving, high-accountability environments.
• A leadership style grounded in innovation, stewardship, collaboration, and commitment to mission-driven service.

Job Acknowledgement

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties, as assigned by their supervisor.

Send Resume to Jobs@Picf.org for consideration