Health Equity Coordinator

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
The Health Equity Coordinator leads strategic initiatives alongside MGB Neurosurgery leadership aimed at advancing health equity in the department of Neurosurgery at Mass General Brigham (MGB). This role encompasses end-to-end project management, stakeholder collaboration, data entry and analysis, and budget oversight. The coordinator serves as a liaison between clinical teams, leadership, and community partners to address health disparities through inclusive outreach, education, and resource navigation.
Key responsibilities include ongoing project development under guidance of Neurosurgery Operations Supervisor, training staff, coordinating community events, managing social risk factor workflows, and staying current on best practices in the health equity space.

Qualifications

• High School Diploma or GED is required.
• Bachelor's degree is preferred.
• Minimum of 1-3 years in a healthcare, community-based organization, or corporate environment is required.
• Background in patient care coordination, public health, resource navigation, or community programing is preferred.

Additional Job Details (if applicable)

Job Specific Tasks and Responsibilities:

Project Management & Strategy:

• Work under guidance of the Neurosurgery Operations Supervisor in defining strategic goals, generating new project and process ideas, and managing the implementation of health equity initiatives
• Set and track goals, benchmarks, and metrics
• Proactive engagement and collaboration with internal and external stakeholders
• Provide regular updates to leadership
• Budget oversight
• Potential to identify and pursue grant opportunities within project scope
• Stay current on health equity trends and best practices

Team collaboration & Oversight:

• Work collaboratively with interdisciplinary clinical care teams
• Serve as primary contact for Office of Chief Medical Officer (OCMO) United Against Racism (UAR) team
• Prepare and submit quarterly reports
• Train staff across all role groups on UAR processes and workflows
• Potential oversight of per diem staff or interns working in the resource navigation space

Administrative Duties:

• Attend in person and virtual meetings across all MGB campuses as needed
• Work productively, efficiently, and harmoniously with all surgeons and multidisciplinary teams.
• Report all operational issues to direct supervisor
• Supports additional projects in the UAR Health Equity scope as assigned by leadership team

Community Engagement & Education:

• Organize and lead community health education events on a regular basis
• Coordinate volunteer presenters and support staff
• Build and maintain relationships with community partners
• Partner with marketing for communications and promotions

Resource Navigation:

• Provide direct resource navigation and care coordination support to patients
• Assist patients and care teams with applications, referrals, and follow-ups
• Lead social risk factor screening and response efforts
• Serve as subject matter expert on community resources
• Develop innovative solutions to address patient needs
• Responsible for data collection, analysis, and reporting
• Serve as department subject matter expert on community resources
• 1:1 Resource navigation support not limited to: speaking with patients and caregivers over the phone and in person, research and identification of eligible community resources, dissemination of internal resources, application and form assistance, direct communication with community resources on behalf of patients, warm hand-off to community resources, follow-ups with patient and community resource after referral to ensure ongoing support, successful referral and determine outstanding need.

Remote Type

Onsite

Work Location

60 Fenwood Road

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$21.78 - $31.08/Hourly

Grade
4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.