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MCI - Drop-In Center Specialist

Partners For Quality, Inc.
Pittsburgh, PA Full Time
POSTED ON 10/29/2025 CLOSED ON 12/17/2025

What are the responsibilities and job description for the MCI - Drop-In Center Specialist position at Partners For Quality, Inc.?

Overview:

ORGANIZATION: Milestone Centers Inc.

DEPARTMENT: Chain of Hope

POSITION: Senior Director of Residential Services

STATUS: Full Time; 37.5 hours / week

SCHEDULE: 9:00 AM to 5:00 PM; Monday through Friday

LOCATION: Wilkinsburg

Milestone Centers, a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. Milestone Centers has earned certification from the Sanctuary Institute for providing trauma-informed care.

Responsibilities:

Responsible for providing support to the Supervisor and peers of a mental health peer support center.

  • Demonstrates and reflects a commitment to the mission and values of Milestone by serving others with respect, dignity and compassion.
  • Utilizes Sanctuary Model's shared values, the Seven Commitments and tools to conduct daily tasks.
  • Acting as a receptionist or supervising volunteers to ensure that only members are permitted to stay in the center and keeping attendance records, issuing membership cards and conducting consumer surveys.
  • Responsible for assisting with food bank orders-pick-up and distribution (as needed)
  • Responsible for reporting crisis or conflict situations to the Chain of Hope Supervisor.
  • Responsible for promoting peer support, self-help, empowerment, and consumer
  • Responsible to do clerical work as needed.

CASH INCENTIVES: Employees have the opportunity to earn additional money through various incentive programs:

  • $1,000 Employee Referral (for successfully referring someone to full time employment)

BENEFITS

  • Full Time employees enjoy a comprehensive benefits package:
  • Health, Dental and Vision Insurances
  • $1,200 cash payout option in lieu of Health Insurance coverage
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 16 to 26 Paid Days Off / year
  • Wellness Days (2 per year)
  • Sick Time
  • 8 Paid Holidays
  • Short Term Disability
  • Long Term Disability
  • Life Insurance
  • Optional 401(k) with Employer match

WORK PERKS

  • Paid orientation and training
  • Free parking (select locations)
  • Employee Activities, Rewards and Recognition Programs
  • Comprehensive Employee Assistance Program

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

Complete an employment application online

Email

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Qualifications:

  • High School Graduate with 2 or more years' experience in social services and a basic understanding of mental health issues.
  • Valid Pennsylvania driver's license
  • Act 33 and 34 clearances and FBI clearance, if applicable

Salary : $42,000 - $72,000

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