Residential Support Staff DDS - East Hartford - Main St

Residential Support Staff

Available Shifts: First and Second Shift

Full-Time and Part-Time Opportunities Available

Build a Career That Makes a Difference

CPM is seeking compassionate, dependable, and motivated Residential Support Staff to join our team. This position provides hands-on support to individuals with intellectual and developmental disabilities in a residential setting.

As a Residential Support Staff member, you will help individuals strengthen their daily living skills, achieve personal goals, participate in their communities, and live as independently as possible. This is a meaningful opportunity for someone who enjoys helping others and wants to make a positive difference every day.

Key Responsibilities

• Provide respectful, person-centered care and support.
• Implement individual goals and support strategies in accordance with DDS guidelines and CPM policies.
• Assist individuals with developing and maintaining daily living skills.
• Implement program goals and document each individual’s progress according to established teaching strategies.
• Transport individuals safely to medical appointments, programs, recreational activities, and community events.
• Maintain accurate vehicle mileage, service, and safety records.
• Accompany individuals to medical appointments and ensure that progress notes and physicians’ orders are obtained and submitted promptly.
• Accurately document behavioral, medical, and program-related information.
• Respond calmly and appropriately to emergencies or crisis situations.
• Promptly report serious incidents, safety concerns, and changes in an individual’s condition to the appropriate supervisor.
• Complete other duties assigned by the Program Coordinator or management team.
  
  

Qualifications

• High school diploma or GED required.
• Valid driver’s license and reliable transportation required.
• Knowledge of Connecticut DDS systems is preferred.
• Basic computer skills, including experience with Microsoft Word, Excel, and Outlook.
• Ability to communicate effectively and maintain accurate documentation.
• Ability to remain calm, professional, and responsive during emergencies.
• DDS Medication Certification, First Aid, CPR, and PMT certifications must be obtained within six months of hire and maintained throughout employment.
• Previous experience supporting individuals with intellectual or developmental disabilities is preferred but not required.
  
  

Benefits

Eligible full-time employees receive access to a comprehensive benefits package that includes:

• Medical insurance
• Dental insurance
• Vision insurance
• Voluntary life insurance
• 403(b) retirement plan
  
  

Join the CPM Team

If you are patient, caring, reliable, and passionate about helping others live fulfilling and independent lives, we encourage you to apply. Join CPM and become part of a supportive team dedicated to making a meaningful difference in the lives of the individuals we serve.