Front Desk, Associate (Part Time)

Company Description

Partners Community Management is in the business of providing full service, distinctive management services to homeowner associations in Los Angeles County. If you are looking to work with quality people and share an enthusiasm in helping to improve the quality of the association and building relationships then we should talk.

Job Description

This individual is the initial contact for people entering or calling the association.    Therefore, this individual must be well groomed and exhibit a professional appearance, be polite, articulate and organized.  Under the direction of the Community Manager, they will be expected to gain a working knowledge of the Association’s rules, policies and procedures, as well as familiarity with the amenities and equipment in order to assist the community manager.

Duties and Responsibilities:

• Greet residents, guests, and others by name in a welcoming and professional manner
• Answer telephones, acknowledge everyone who enter the community
• Politely answer questions, provide information, and assist in accordance with the Associations rules and regulations
• Receive and respond to resident correspondence in accordance to Community Manager’s established procedures or as appropriate
• Assist residents with issues or problems that do not require Community Manager’s involvement.
• Maintain the appearance of your work station, Library and property.
• Assist residents with Association’s common area room and amenities reservation request
• Report any issues to the Community Manager; follow up until completion
• Communicate weekly with residents activities, events, and services that may be of use or interest.
• Distribute, log, and program fobs, transponders, and clickers for residents as directed by Management; log and distribute keys, parking passes, packages, and lock box access.

Qualifications

• Familiar with and able to use MS Office
• Excellent communication skills, verbal and written

Additional Information

Please submit a cover letter along with the resume.  All your information will be kept confidential according to EEO guidelines.