Marketing & Creative Director

Partners Coffee is an independently owned, small-batch coffee roaster founded in Brooklyn in 2012. As roasters and baristas, we believe every coffee has a story — and we aim to share that story in every cup.

From our original Williamsburg flagship to a growing network of cafes, wholesale partnerships, and education programs, we’re dedicated to making high-quality, complex coffee approachable and accessible.

We’re looking for an enthusiastic, highly organized, and creative Marketing & Creative Manager to join our team at our Greenpoint office and coffee lab.

In this role, you will be instrumental in shaping and amplifying the Partners Coffee brand across every touchpoint. You will lead initiatives that deepen brand affinity, elevate our storytelling, and expand our presence across DTC, grocery, retail cafes, and corporate partnerships.

From building integrated marketing plans to bringing campaigns to life that reflect our sourcing values and Brooklyn roots, this role sits at the center of how we show up in the world. If you’re a self-starter who thrives on execution, has strong creative instincts, and enjoys both strategy and hands-on work, this role is for you.

Marketing Strategy & Campaign Execution

• Lead the development and execution of quarterly marketing calendars in partnership with the VP, Digital and eCommerce Manager
• Build and implement omnichannel marketing plans across DTC, grocery, Amazon, wholesale, and retail
• Manage integrated campaigns across email, social, paid media, retail, and digital activations
• Own weekly and monthly KPI reporting (acquisition, retention, ROAS) and use insights to optimize performance

Creative Direction & Content

• Oversee all creative output to ensure consistency with brand guidelines and campaign objectives
• Plan and direct photo and video shoots, managing logistics, creative direction, and asset organization
• Support and develop copy across web, product pages, email, social, and partnerships
• Own organic social strategy and manage external creative/social partners
  

Cross-Functional Collaboration & Project Management

• Partner with Operations, Retail, Sales, CX, and Education teams to execute campaigns seamlessly
• Manage timelines, stakeholders, and deliverables to ensure projects are delivered on time and on brief
• Coordinate external agencies including PR to align with launches, campaigns, and brand milestones

Brand & Partnerships

• Develop and maintain a cohesive brand narrative across all channels
• Define and evolve brand guidelines (visual identity, tone of voice, messaging)
• Manage and grow strategic partnerships across corporate, wholesale, and grocery
• Identify and execute events, sponsorships, and branded merchandise opportunities

Skills & Experience

• 3 years of experience in marketing, ideally within eCommerce/DTC (CPG preferred)
• Strong writing skills with the ability to produce clear, on-brand copy
• Proven experience executing integrated campaigns across digital and physical channels
• Strong project management skills with the ability to juggle multiple initiatives
• Creative mindset with experience collaborating with designers, photographers, and creators
• Understanding of performance marketing and key metrics (ROAS, CAC, CVR, AOV, retention)
• Photography and/or videography skills are a plus
• Experience with subscription or lifecycle marketing is a plus
• Coffee appreciator

Tech Stack: Shopify Plus, Klaviyo, Canva, Figma, ClickUp, Meta Ads Manager, Google Ads, Google Sheets, Slack

We are looking for an early May start date.  

Salary range $70K - $80K depending on experience, reports to VP, Digital.  Paid OMNY Card, Health, Dental, Vision available after certain milestones, 15 Days Vacation 10 Federal Holidays.  Lots of coffee to drink and take home!

Salary : $70,000 - $80,000