What are the responsibilities and job description for the Customer Advocate position at Partnered Staffing - Kelly Services?
Company Description
Kelly Services is looking to hire several Site Logistics Operators/Material Handlers in Knoxville, TN for an industry leading chemical company. For this opportunity, you could be placed as a Chemical Finished Product Operator or a Polymers Packaging/Warehousing/Shipping Operator on a long-term, indefinite assignment. You will be working with chemicals and should be comfortable doing such - either with previous experience or the willingness to learn.
Job Description
Kelly Services Inc. is currently looking to place multiple Customer Advocates in temporary to hire opportunities in Wichita Falls, TX.
Job Duties:
•Under supervision, you will be responsible for working in a call center to assist members by responding to telephone and written inquiries in a prompt, accurate and objective manner
•Conducting research
•You will spends approximately 90% of the scheduled time on the phone according to business need
Job Requirements:
•High School Diploma or GED
•6 months customer service experience or 6 months office experience
•Data entry and/or typing experience
•Social, verbal and written communication skills
•Analytical and organizational skills and independent decision making skills
•Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks
Preferred Job Requirements:
•9 months of experience in a customer service/call center environment
•Knowledge of medical terminology and anatomy
•Validated ability to learn quickly and adapt to change
Additional Information
All your information will be kept confidential according to EEO guidelines.