What are the responsibilities and job description for the Service Technician I position at Particle Measuring Systems, Inc.?
Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries. About Us Established in 1972, Particle Measuring Systems is a global leader for micro-contamination monitoring equipment, improving the performance of clean manufacturing in the semiconductor and pharmaceutical industries. We’re a growing technology company in Niwot, Colorado, the heart of the Rocky Mountains. We offer an exceptional and rewarding work environment in a great place to live. Our employees enjoy challenging projects in the development and manufacture of light scattering particle counters and diverse technologies and applications. Your Impact We are looking for a Service Technician who will contribute to the success of the Service Team, applying their expertise in troubleshooting to support the achievement of team and company goals and deliver innovative, reliable solutions. In this role, the successful candidate will collaborate effectively with colleagues and cross-functional teams, demonstrate strong problem-solving and decision-making skills, and maintain a commitment to professional excellence, quality, and continuous improvement. As a Service Technician I, you’ll be addressing our customers' equipment maintenance and repair needs. The position is tasked with assuring customer satisfaction through timely and efficient maintenance and repair. The position focus is customer satisfaction and continual improvement in the quality of our products and services. More specifically, you’ll be… Calibrating electronic equipment Developing troubleshooting and repair skills Supporting customer calibration and maintenance of Particle Measuring Systems' micro contamination monitoring equipment Researching customer problems and complaints Acting as a liaison between customers and various departments To succeed in this role, you’ll have Associate’s degree in Electronics or military equivalent Ability to read schematics in English Knowledge of A/C and D/C converters, microprocessors, analog and digital circuits Knowledge of helium-neon lasers, diode Lasers, and/or collecting and condensing optics is helpful but not required Strong Troubleshooting skills Strong verbal and written communication skills Ability to work independently Some travel required Team player focused on customer satisfaction and quality, with a sense of urgency Work Environment & Physical Requirements This role primarily operates in a lab. Must be able to sit, stand, and use a computer for extended periods of time Occasional lifting of up to 50 lbs. may be required Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this role Compensation & Benefits Competitive hourly: $26.00 per hour Our compensation philosophy: we offer competitive pay based on market data, including local, national, and industry benchmarks. For new hires, offers are generally within the established min- to mid-point of the range for the role, with flexibility to recognize experience, skills, and education. Our approach ensures fair pay internally while remaining competitive externally and allows room for growth. Comprehensive benefits package: Health coverage: medical, dental, vision, fsa, onsite clinic (CO employees), life insurance 401(k) retirement plan with company match Vacation, holiday, and leave policies Tuition reimbursement, Employee recognition programs, Employee assistance programs Particle Measuring Systems is proud to be an Equal Opportunity Employer and are committed to building an inclusive and supportive workplace where everyone can thrive Particle Measuring Systems is a global leader in designing and manufacturing micro-contamination monitoring equipment. Based in Boulder, Colorado, our state of the art technology is instrumental in improving clean room performance in the semiconductor and pharmaceutical markets. Our specialized technology, and the challenging work necessary to create this technology, enables our company to attract talented team members so that everyone has the opportunity to reach their potential in engaging and stimulating roles. The diverse experience of our employees at all levels brings unique ideas and contributions to Particle Measuring Systems. Join Particle Measuring Systems and become part of a company that recognizes our success is driven by you! We are an Equal Opportunity Employer, committed to affirmative action, a discrimination-free workplace, and fair treatment to all employees. We offer a competitive salary and benefit programs, including medical, dental, vision, life and AD&D insurance, short- and long-term disability programs, a flexible spending account, a tuition reimbursement program, a 401(k) plan, profit sharing, paid company holidays and paid time off. As part of our value system, we maintain a non-smoking campus and provide an onsite clinic for employees to emphasize health and well-being in the workplace. We are proud to be an Equal Opportunity Employer. Colorado is one of the best places to live in the USA. We offer relocation assistance for many of our positions. Come live in Colorado!
Salary : $26