What are the responsibilities and job description for the Lead Infrastructure / Site Reliability Engineer position at Particle Health?
About Particle
Particle Health is revolutionizing healthcare data analytics and interoperability. Our mission is to unlock the power of medical records in an intelligent platform that focuses health back on the patient.
Through our modern data platform, we enable healthcare innovators—ranging from value-based care providers and payers to digital health companies and health systems—to access standardized, real-time patient data. By bridging fragmented data silos, Particle empowers organizations to tackle critical use cases such as care coordination, risk stratification, patient identity management, and regulatory compliance with ease and precision.
Our solutions of Snapshot, Signal, Navigator, and Workbench address the complex challenges of healthcare data analytics and interoperability, helping our customers transform data into actionable insights, improve patient outcomes, and streamline workflows.
About The Role
We are seeking a highly skilled and experienced Senior Infrastructure / Site Reliability Engineer to join our engineering team at Particle. In this role, you will be responsible for ensuring the reliability, security, and scalability of our data platform. This role pairs with other engineering teams and will have a unique opportunity to work on complex problems while covering a broad range of responsibilities, including security, DevOps, production monitoring, Cloud FinOps, and infrastructure as code. This role requires a self-starter with a strong sense of ownership and a passion for building resilient systems.
Location & Work Schedule
This is a hybrid role based in New York City. The team works in-office two days per week (Tuesdays and Thursdays), so applicants must be located within commuting distance and comfortable with in-person collaboration.
Key Responsibilities
Compensation Range: For this role, we’re targeting a salary range of $190,000–$225,000 annually, depending on experience and qualifications. If your background aligns more closely with a higher or lower level than the scope outlined here, compensation may vary accordingly.
At Particle Health, we believe diversity is a strength that drives and fuels our mission to transform healthcare. We are proud to be an equal opportunity employer and are committed to creating an inclusive, supportive environment where everyone can thrive. We welcome and celebrate individuals of all backgrounds, perspectives, and experiences, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Our commitment to diversity reflects our core values—integrity, curiosity, boldness, ownership, and persistence—and our belief that our differences make us stronger as a team and a company.
Data Privacy Notice for Employees and Candidates
For more info about Particle and our team, check out the resources & links included.
https://www.particlehealth.com/
https://builtin.com/awards/new-york-city/2024/best-startup-places-to-work#particle-health
Notice: Recruitment Scam Alert
We’ve Been Made Aware Of Attempts By Scammers Impersonating Particle Health Or Our Team Members To Post Fake Job Listings, Conduct Fraudulent Interviews, Or Issue Fake Offer Letters. These Scams May Involve
Particle Health is revolutionizing healthcare data analytics and interoperability. Our mission is to unlock the power of medical records in an intelligent platform that focuses health back on the patient.
Through our modern data platform, we enable healthcare innovators—ranging from value-based care providers and payers to digital health companies and health systems—to access standardized, real-time patient data. By bridging fragmented data silos, Particle empowers organizations to tackle critical use cases such as care coordination, risk stratification, patient identity management, and regulatory compliance with ease and precision.
Our solutions of Snapshot, Signal, Navigator, and Workbench address the complex challenges of healthcare data analytics and interoperability, helping our customers transform data into actionable insights, improve patient outcomes, and streamline workflows.
About The Role
We are seeking a highly skilled and experienced Senior Infrastructure / Site Reliability Engineer to join our engineering team at Particle. In this role, you will be responsible for ensuring the reliability, security, and scalability of our data platform. This role pairs with other engineering teams and will have a unique opportunity to work on complex problems while covering a broad range of responsibilities, including security, DevOps, production monitoring, Cloud FinOps, and infrastructure as code. This role requires a self-starter with a strong sense of ownership and a passion for building resilient systems.
Location & Work Schedule
This is a hybrid role based in New York City. The team works in-office two days per week (Tuesdays and Thursdays), so applicants must be located within commuting distance and comfortable with in-person collaboration.
Key Responsibilities
- Infrastructure Management: Design, implement, and manage scalable and resilient infrastructure in Google Cloud using Infrastructure as Code (IaC) principles.
- Security and Infosec: Ensure compliance with healthcare security standards and best practices. Implement security controls, manage identity and access, and conduct regular security audits.
- DevOps: Streamline CI/CD pipelines, automate deployment processes, and integrate best practices for continuous integration and delivery.
- Monitoring and Alerting: Develop and maintain monitoring systems to ensure high availability and performance. Implement alerting mechanisms to promptly respond to incidents.
- Production Support: Respond to production incidents, conduct root cause analysis, and implement corrective actions to prevent future occurrences. Note - most of our service is used asynchronously, and outages are not typical.
- Collaboration: Work closely with cross-functional teams, including engineering, product, and operations, to ensure seamless integration of SRE practices into the development process.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 5 years of experience in Site Reliability Engineering, DevOps, or a related role.
- Strong knowledge of building and maintaining production software in a cloud environment (e.g. GCP, AWS, Azure).
- Deep understanding of best practices of Site Reliability, including API, Application and infrastructure and reliability
- Proficiency in a modern programming language such as Golang, Python, Java.
- Experience with Kubernetes and container orchestration.
- Deep understanding of infrastructure as code (e.g., Terraform, Ansible).
- Strong knowledge of privacy and security best practices and infosec principles.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and take ownership of complex projects.
- Strong communication skills and ability to collaborate with cross-functional teams.
- Strong cross-functional collaboration and communication skills
- Purposeful Work: Contribute to projects that directly improve healthcare access, empower providers, and enhance patient outcomes.
- Collaborative Culture: Thrive in a mission-driven, curiosity-fueled environment where ownership and bold ideas are celebrated.
- Flexibility & Balance: Enjoy unlimited PTO and a hybrid work environment, giving you the opportunity to collaborate in person and enjoy the benefits of remote work. We also provide lunch on Tuesdays and Thursdays when our team is in the office!
- Bonus Program: Get rewarded for great work—our twice-a-year bonus program reflects both your contributions and our overall success.
- Comprehensive Benefits:
- ~95% employer-paid health benefits for you and your family.
- Employer-funded 401(k) match to help you build a secure future.
- Mental health benefits to support your well-being.
- Invest in Your Future: Receive employee equity, ensuring you share in the company’s success.
- Family Support: Access 14 weeks of fully paid parental leave, so you can focus on what matters most.
- Collaborate with a talented team of engineers, data scientists, and healthcare experts
- Opportunity to work with cutting-edge technologies in the healthcare space
- Growth opportunities as we scale our platform and expand our capabilities
Compensation Range: For this role, we’re targeting a salary range of $190,000–$225,000 annually, depending on experience and qualifications. If your background aligns more closely with a higher or lower level than the scope outlined here, compensation may vary accordingly.
At Particle Health, we believe diversity is a strength that drives and fuels our mission to transform healthcare. We are proud to be an equal opportunity employer and are committed to creating an inclusive, supportive environment where everyone can thrive. We welcome and celebrate individuals of all backgrounds, perspectives, and experiences, regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. Our commitment to diversity reflects our core values—integrity, curiosity, boldness, ownership, and persistence—and our belief that our differences make us stronger as a team and a company.
Data Privacy Notice for Employees and Candidates
For more info about Particle and our team, check out the resources & links included.
https://www.particlehealth.com/
https://builtin.com/awards/new-york-city/2024/best-startup-places-to-work#particle-health
Notice: Recruitment Scam Alert
We’ve Been Made Aware Of Attempts By Scammers Impersonating Particle Health Or Our Team Members To Post Fake Job Listings, Conduct Fraudulent Interviews, Or Issue Fake Offer Letters. These Scams May Involve
- Requests for personal or financial information
- Interviews conducted only via text or messaging apps
- Emails that don’t come from an @particlehealth.com address
- Offers for jobs you didn’t apply for
- We will never ask for money, gift cards, or personal financial details at any stage of our hiring process
- All legitimate communication will come from an official @particlehealth.com email address
- Our hiring process always includes video interviews — never just text
Salary : $190,000 - $225,000