What are the responsibilities and job description for the Banquet Server - Part Time position at Part Time - The Marcus Corporation Careers?
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Banquet Server to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Banquet Server you will be responsible for assisting in the preparation of the event as well as serving food and beverages to our guests, set-up, upkeep, break down, and cleaning functions.
There’s no better time to join us as the Hilton Milwaukee is just completing a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city’s largest hotel but also a historic gem. Built in 1927 as the Schroeder Hotel, we offer 554 beautifully appointed guest rooms and over 34,000 square feet of flexible meeting space. Our commitment to innovation, exceptional service, and timeless style ensures our continued reputation as Milwaukee’s premier meeting and convention destination. If you’re passionate about hospitality and ready to make a lasting impact, we invite you to become part of our team and shape the future of the Hilton Milwaukee.
What you will be doing:
Serve food and beverages to guests and set up/break down banquet rooms per contract and Manager's instructions.
Prepare work areas (e.g., coffee and bread stations) before functions.
Handle guest requests, seeking assistance from Manager/Supervisor when needed.
Communicate regularly with Manager/Supervisor on work progress.
Maintain cleanliness in banquet rooms, public areas, and storage.
Manage inventory of supplies.
Uphold Marcus' high standards of quality and service.
Perform other assigned duties as directed by Manager.
What we are looking for:
Prior restaurant and/or banquet serving, hospitality, or customer service experience preferred.
Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
Knowledge of appropriate table settings and proper set-up as well as have basic knowledge of food and beverage service standards.
Must be able to represent the company in a professional, well-groomed and courteous manner at all times
Ability to comprehend English in order to receive instructions from managers and guests.
Ability to respond quickly and accurately to guest requests.
What’s in it for you?
Tips
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another while maintaining your service with the company
Early wage access
Paid time off
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
And more!
Job Type: Part-Time, Hourly
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee is an equal opportunity employer.