Director of Category Management

Director of Category Management Charlotte, North Carolina, United States; Cleveland, Ohio, United States; Hoffman Estates, Illinois, United States; Remote About PartsSource PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems. Job Title: Director of Category Management Location: Remote in the US Reports to: VP, Operations & Supplier Solutions Team: Category Management, Merchandising, and Supplier Solutions We are seeking a strategic, customer-focused, and execution-minded Category Management Leader to lead the category strategy, performance, and execution of our multi-million dollar B2B healthcare parts catalog. This leadership role will oversee all aspects of product selection & growth, supplier strategy including private-label & aftermarket penetration, P&L, cross-sell initiatives, and marketplace merchandising for core categories that serve hospitals, health systems, and service organizations. The ideal candidate brings a deep understanding of B2B ecommerce, supplier dynamics, marketplace behavior, and has a proven ability to develop and execute merchandising strategies that balance customer needs, supplier capabilities, and financial performance. You will partner closely with Catalog, Supplier Solutions, Sales, and Demand Marketing, UX, and Product teams to ensure that product strategy, SME insight, and category-level merchandising deliver measurable business impact. You will manage and grow a small team of vertically-oriented Category Managers that will each have P&L responsibility within their assigned categories. Key Responsibilities: Category Strategy & Assortment Planning Define, execute, and measure the overall strategy of assigned categories across the PartsSource Marketplace (e.g., beds/tables, infusion, surgical). Map the manufacturer and part supplier landscape across each category and partner with internal departments to expand the selection of available products. Develop and implement SKU rationalization and growth strategies based on sales data, supplier trends, and customer demand. Prioritize the development of compatible and exclusive parts to compliment OEM availability. Manage a team of subject matter expert for key categories, including OEM and aftermarket trends, competitor benchmarks, and market dynamics. Catalog & Merchandising Alignment Lead cross-functional initiatives to optimize product detail content, product positioning, bundling, and cross-sells. Act as SME for product selection, quality standards, and supplier fit. Collaborate with Catalog Operations to translate strategy into structured and scalable merchandising logic. Supplier & Product Development Identify product gaps and partner with Supplier Solutions to close those gaps through targeted new vendor evaluation & onboarding. Lead the business case for private label parts in high-volume categories. Performance Management Leverage site analytics, customer feedback, and GMV/margin data to refine category strategies and improve marketplace performance. Champion governance and decision-making clarity across the product lifecycle - from SKU creation to deprecation. Own key KPIs: OEM coverage, SKU count, revenue, GM%, fill rate, conversion rate, and catalog accuracy. Team Leadership & Cross-Functional Collaboration Coordinate with Marketing and Sales to develop go-to-market plans and highlight featured offerings. Hire, coach, and develop a high-performing team of Category Managers, with clear goals and KPIs aligned to business outcomes. Serve as the category voice in roadmap prioritization and supplier contract discussions. Qualifications: 12+ years of experience in ecommerce merchandising, category & supplier management, or product strategy, ideally in a B2B or marketplace environment. 8+ years of team leadership experience, including performance management and cross-functional collaboration. Experience in healthcare, industrial, or complex regulated categories preferred. Strong analytical mindset with the ability to balance customer needs, margin targets, and operational complexity. Proven track record of launching and scaling new product initiatives and optimizing product performance. Experience working with eCommerce systems including Product Information Management (PIM), Content Management Systems (CMS), Enterprise Resource Management (ERPs), and ecommerce analytics tools like PowerBI. Excellent communication and influencing skills; able to lead through ambiguity and across departments. Passion for marketplace growth, data-driven decision-making, and customer-focused problem solving. If you're excited to lead category-level strategy in a fast-growing, mission-driven digital marketplace, we invite you to apply and help us shape the future of healthcare commerce. Benefits & Perks  Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!) Career and professional development through training, coaching and new experiences. Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity. Inclusive and diverse community of passionate professionals learning and growing together. Interested? We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit. About PartsSource Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry. Read more about us here:  PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023 WSJ: Bain Capital Private Equity Scoops Up PartsSource  PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List  PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone. Legal authorization to work in the U.S. is required.