What are the responsibilities and job description for the Host/To-Go position at Parry's Pizzeria & Taphouse | Johnstown?
About Parry’s
At Parry’s Pizzeria & Taphouse, we create memorable dining experiences through Craveably Crafted™ Food & Beer and Uncommon Hospitality. Our Hosts play a critical role in shaping that experience by setting the tone at the door, supporting dining room flow, and creating genuine connections from the moment guests arrive.
Parry’s restaurants are high-energy, guest-driven, and built on teamwork. Hosting here means being more than a greeter — it’s an opportunity to influence table turns, build rapport, support sales, and help guests feel welcome, informed, and excited to be here.
Role Overview
Hosts are responsible for managing the door, waitlist, and first impressions of the restaurant while supporting smooth table turns and dining room flow. This role requires applying CHEERS through strong awareness, communication, and intentional guest engagement — using both what you see on the floor and what you hear in conversation.
Responsibilities Duties
- Apply CHEERS consistently throughout the shift:
- Cheerful Prompt Greet: Acknowledge guests immediately, open doors when possible, and create a warm first impression
- Hospitality First: Support the dining room by pre-bussing, resetting tables, and stepping in where needed
- Engage Guests: Build rapport by asking open-ended questions (e.g., “What brings you in today?” or “Have you been here before?”)
- Ease Their Needs: Anticipate guest needs by reading body language, managing expectations, and providing timely updates
- Ready for ’Em: Manage table turns using both the tablet and real-time dining room awareness — watching pre-bussing, pacing, and section flow
- Swipe That Card – Say Goodbye: Thank guests as they leave and create a positive final impression
- Identify first-time guests and regulars through conversation, not just seating
- Share relevant guest information with servers (celebrations, first visit, preferences) to support personalized service
- Communicate clearly with Service Managers regarding wait times, table readiness, and dining room flow
- Explain the menu layout and highlight signature dishes, drinks, and specials in a natural, conversational way
- Introduce and support sign-ups for the Parry’s loyalty program when appropriate
- Answer phones, take to-go orders, and assist during peak periods
- Maintain entryway and dining room cleanliness and organization
Qualifications Skills
- Ability to work nights and weekends
- Strong verbal and nonverbal communication skills
- Comfortable engaging guests in conversation and asking open-ended questions
- Able to stand for extended periods and lift up to 20 lbs. as needed
- Professional, energetic, and guest-focused demeanor
- Adheres to Parry’s uniform and appearance standards at all times
- Willingness to learn the Parry’s story, menu, and service expectations
Perks Benefits
- Flexible scheduling
- Ongoing training and career growth opportunities
- Discounted meals (50% off!)
- 401(k) with company match
- Health benefits, including medical, dental, and vision - available to eligible full-time employees
Salary : $15 - $18