Retail - Automotive Technician III

Job Title: Retail – Automotive Technician Level III

Reports To: Scott Steelman

Location: Jonesville, NC

Employment Status: Full-Time

FLSA Status: Non-Exempt

This position has typical work hours Monday – Friday from 7:30 am – 5:30 pm

Job Description
 The Automotive Technician III is an essential part of the PTC retail team. In this role you will have continued opportunity for growth with PTC as you continue to gain more experience and learn new skills. As a retail tire and general service technician you will be required to perform a wide range of tasks from general maintenance and repair items to tire installations and oil changes. Items that may include but are not limited to the key points in the following points.

Essential Functions and Tasks:

• Focusing on work quality, customer satisfaction, continued learning and safety
• Having the ability to adapt to different equipment (tire machines, balancers, etc.)
• Assisting with junior technicians, diagnostics, and other problems that may arise
• Performing diagnostics and troubleshooting of drivability and engine problems
• Identifying tire and wheel sizes as well as tire ply ratings.
• Properly torquing wheels 
• Troubleshooting and repairing tire pressure monitoring system 
• Checking and completing basic services such as brakes, alignments, fluid changes, headlight bulbs, filters, serpentine belts and suspension.
• Diagnosing tire wear or vibration problems. 
• Performing flat tire repairs. 
  • Identifying the cause of a leak
  • Determining if it can be safely repaired or if it needs to be replaced
• Assisting in shop and grounds clean up to maintain a clean and safe work environment 
• Keep equipment clean and organized
• Following Tire Industry Association (TIA) safety procedures 
• Any other duties assigned by the store manager

Qualifications

• Minimum of 2 years of experience in the automotive industry
• ASE Certifications preferred but not required
• High School Diploma or GED
• Must pass background check and drug screen
• Advanced TIA Tire Service Certification 
• Regularly lift and/or move up to 100 lbs
• Certified to perform State Inspections
• Valid Drivers License

Knowledge, Skills, and Abilities:

• Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
• Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
• Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
• Integrity - Employee is required to be honest and ethical.
• Self-Control - Employee is required to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior regardless of circumstances.
• Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Required Physical Abilities:

Physical requirements of this position may require a range of activities. These can include, but are not limited to:

Work Environment:

This position will require employees to work in certain weather conditions, such as heat, cold, as well as potentially confined spaces.