What are the responsibilities and job description for the Showroom Sales position at PARR?
PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.
Job title: Showroom Sales
Pay: Starting at $23.27 to $27.74 an hour, depending on experience Commission
Schedule: Monday-Friday 8am to 5pm
Location: Portland, Oregon
The Showroom Salesperson's main duty is to take care of both in person and over the phone customers of PARR. The Showroom Salesperson works closely with customers to create designs, estimates and assist the customer in finding the product that fits their individual and project needs. This role is important to the PARR Design Centers because the Showroom Salesperson is crucial to providing Legendary Service to customers.
The Showroom Salesperson directly reports to the General Manager. They interact regularly with our clients, Divisional Sales Managers, Install teams, Sales Coordinators, Contractor Sales members, the Central Purchasing Department, vendor representatives, and industry associates.
Qualifications
- Experience working with cabinet/appliances or windows
- Knowledge of retail and contractor sales principles practices and protocols
- Experience in balancing a company's best interests against customer needs and working with aggressive sales goals
- Must be able to type 40 WPM
- Ability to speak, write, and read English required
- Proficiency in Word, Excel, and Outlook
- Must be able to operate personal computer, telephone, scanner, and any other equipment necessary for the job
- Must have and maintain a good driving record
- Must have a minimum of 3 years of experience in sales or in the building materials industry preferred
Duties and Responsibilities
- Orders materials and items from manufacturers
- Create purchase orders using detailed, accurate, and effective processes
- Utilize manufacturer's design and quoting software for customer approval and purchasing needs
- Arrange delivery of product, working to create customer friendly outcomes
- Work closely with PARR's installation team to ensure great customer outcomes
- Focus on hitting personal sales and profit goals, while supporting the team to maximize location and category goals
- Check vendor acknowledgements to validate accuracy
- Make all customers feel genuinely welcome, including greeting customers with a smile and communicating with customers in a friendly manner
- Establish and maintain professional relationships with customers and business associates
- Quickly respond to customer complaints and concerns while keeping leadership informed
- Answer customers' questions, process estimates and orders for customer's, order stock, special order products for customers, and process credit returns, assist in coordinating warranty and replacements when necessary
- Assist Contractor Sales people in maintaining customer relationships
- Maintain up-to-date knowledge of product brands and selling techniques. Share such information with co-workers
- Ensures that appropriate paperwork is completed as per company policy
- Follows all AR account and cash handling procedures
- Reads blue prints and creates take offs
- Answers phone promptly with a professional greeting
- Completes POs on time
- Responds to emails and voicemails promptly
- Perform other related duties as assigned
This position works out of PARR's Design Center. This is an office/warehouse setting, with occasional visits to a job site, vendor locations and manufacturing tours.
Physical Requirements
- Ability to sit and/or stand for extended periods of time
- Ability to work indoors in a normal office environment for an entire day
- Must be able to grasp, talk, hear, and operate a computer and keyboard.
- Must be able to drive a vehicle when necessary
- Both local and overnight travel will be required
We know that without great people, we can't be a great company. Voted as one of the "Top Places to Work" by the Oregonian for the 3rd year in a row, we offer industry-leading benefits:
- Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
- Employee paid sick days
- 7 holidays
- Standard medical plan with a very low $1,000 deductible
- Dental, Vision, EAP (Employee Assistance Program)
- Massage, Chiropractic, and Acupuncture coverage
- FSA (Flexible Spending Account) and Childcare pretax spending programs
- Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
- In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
- Tuition reimbursement (up to $2,500/year)
- Annual profit sharing
- $1,000 referral bonus
PARR Promotes!
We have a transparent pay structure, and love to promote from within. Our current CEO started with the company as a driver and by being open to change and a self-starter he climbed the ranks to the role he has today. There are many members of our management team who started their careers in our entry-level positions. If you're willing to work hard, there's no reason you won't earn regular merit increases and promotions. There is a LOT of opportunity - PARR is growing fast!
We value our employees like family and are constantly working to provide a safe place to work for our employees. Most of our locations are not open past 5 and all our locations are closed on Sundays.
Our company mission is Legendary Service through Teamwork, and we take that seriously. When you join our team, you're joining a family owned company that's been in business for 90 years, with a well-established reputation as a leader within the building material supply industry in the United States.