Assistant Manager - Parlor Doughnuts

Job Overview

Parlor Doughnuts is a craft doughnut and coffee shop offering an array of unique bakery items, including our original layered doughnuts; vegan, gluten-friendly, and keto-friendly products; and specialty coffee. Our goal is to efficiently deliver a superior product, at a moderate price, with exceptional service, in a comfortable setting.

The Assistant Manager is a leader who exemplifies Parlor values and upholds standards and policies. The Assistant Manager participates in hiring/developing staff, assisting in managing day-to- day operations, establishing a productive and efficient work atmosphere, and meeting financial/operational targets. To be successful in this role, the Assistant Manager should be a thoughtful leader and a confident decision-maker, helping other team members develop and be productive, while ensuring shop profitability.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Parlor Doughnuts in Saint Augustine Beach, FL. As the Asst. Manager, you will assist in overseeing all aspects of the doughnut shop's operations, with a strong emphasis on customer service. Opportunities for growth within our franchise system as the Broward County territory is developed. Expenses paid and will be required to attend training at Parlor Doughnuts Corporate Headquarters in Indiana prior to assuming role.

Responsibilities

• Provide exceptional customer service by greeting and assisting customers, addressing their inquiries and concerns, and ensuring a positive and memorable experience.
• Train and develop a team of employees to deliver excellent customer service and maintain a friendly and welcoming atmosphere in the shop.
• Manage daily operations, including opening and closing procedures, cash handling, inventory management, and ensuring compliance with health and safety regulations.
• Maintain a clean and organized shop environment, including the display and presentation of doughnuts and other products.
• Foster a positive and collaborative work environment, promoting teamwork and effective communication among employees.
• Monitor and analyze sales and financial reports to identify trends, implement strategies to drive sales growth, and maximize profitability.
• Assist in Developing and executing marketing initiatives to attract new customers and retain existing ones, utilizing both online and offline channels.
• Build and maintain relationships with local businesses and organizations to drive customer traffic and increase brand awareness.
• Stay updated on industry trends and competition to identify opportunities for improvement and innovation.
• Cultivate Parlor’s mission and values.

Requirements

• Proven experience as a Manager or similar role in the food service industry. Doughnutshop, coffee shop, or bakery experience desired but not required.
• Strong leadership and organizational skills, with the ability to effectively manage a team and prioritize tasks.
• Excellent interpersonal and communication skills, with a customer-focused mindset.
• Exceptional problem-solving abilities and the ability to make quick decisions in a fast-paced environment.
• Knowledge of food safety and sanitation regulations.
• Proficiency in point-of-sale systems and basic computer skills.
• Flexibility to work early mornings, weekends, and holidays as needed.
• Able to work a 40 hour week, weekend availability, some early morning (5:00 am) availability

If you are passionate about customer service and have a proven track record in managing food service operations, we would love to hear from you. Please submit your resume with relevant experience and why you are interested in this position.

Job Type: Full-time

Pay: $37,000.00 - $45,000.00 per year

Benefits:

• Employee discount

Application Question(s):

• At Parlor Doughnuts, we pride ourselves on craft, quality, and community. How would you instill these values in your team on a day-to-day basis?
• Why do you think you would be a good fit to lead the team at Parlor Doughnuts Fort Lauderdale? Please touch on your leadership philosophy and how it aligns with creating a positive and efficient work environment.
• This role requires balancing administrative tasks, such as scheduling and inventory, with being an active presence on the floor. Give an example of how you plan to manage your time to ensure both aspects of the job are handled effectively.

Experience:

• Management: 3 years (Preferred)

License/Certification:

• ServSafe (Required)

Ability to Commute:

• Fort Lauderdale, FL 33304 (Required)

Work Location: In person

Salary : $37,000 - $45,000