Senior Talent Acquisition Partner

Join us in redefining customer experience through Agentic AI.

As our Senior Talent Acquisition Partner in New York, you’ll play a key role in shaping Parloa’s next chapter of growth across the U.S. and beyond.

This role is perfect for someone who thrives in a fast-moving environment and wants to make a tangible impact not just by filling roles, but by designing how we attract, assess and hire exceptional talent. You’ll be a trusted partner to our leaders, blending strategic insight with strong recruiting instincts to help us scale thoughtfully and with purpose.

• Partner closely with hiring managers and senior leaders across GTM, Product and Tech to design and deliver effective hiring strategies.
• Lead the full recruiting cycle, from sourcing through close, creating a thoughtful and engaging experience for every candidate.
• Build strong pipelines of exceptional talent using creativity, data and technology.
• Bring a strategic, data-informed lens to every search, helping us move faster without sacrificing quality.
• Champion structured and inclusive hiring practices that enable better decisions and a more diverse team.
• Collaborate with the People & Culture team to continuously refine how we present Parloa to the market and onboard new talent.
• Lead cross-functional initiatives to make our recruiting processes more scalable, efficient and impactful.

Greenhouse, LinkedIn Recruiter, Brighthire, Crosschq, Google Suite and AI sourcing tools

• 5 years of full-cycle recruiting experience in high-growth, fast-paced environments.
• A strong track record hiring for both GTM and technical roles in SaaS or AI-driven companies.
• Deep experience in direct sourcing and talent engagement across multiple markets.
• Excellent stakeholder management skills, you’re confident advising and challenging leaders when it drives better outcomes.
• A clear understanding of structured and inclusive hiring principles, with a genuine commitment to applying them.

• Experience recruiting across multiple regions or building international talent pipelines.
• Comfort using AI or automation tools to make sourcing more efficient and data-driven.

• Join a diverse team of 40 nationalities with flat hierarchies and a collaborative company culture, and enjoy an immersive onboarding experience in Berlin to dive into our product and culture.
• Opportunity to grow your career at the intersection of People, Product, and Technology in a company defining the future of Agentic AI.
• A beautiful office in the heart of NYC with social areas, snacks, and drinks.
• Competitive compensation and equity package.
• Flexible working hours, unlimited PTO, and opportunities to travel.
• Access to a dedicated training and development budget.
• ClassPass membership, Nilo Health, health insurance, and weekly sponsored office lunches.
• Regular team events, game nights, and other social activities.
• Hybrid work environment – we value flexibility but believe great collaboration happens when we connect in person.

Recruiter Call → Hiring Manager Interview → Case Interview → Bar Raiser

Salary Range: $120,000 USD - $200,000 USD

Parloa is one of the fastest growing startups in the world of Generative AI and customer service. Parloa’s voice-first GenAI platform for contact centers is built on the best AI technology to automate customer service with natural-sounding conversations for outstanding experiences on all communication channels. Leveraging natural language processing (NLP) and machine learning, Parloa creates intelligent phone and chat solutions for businesses that turn contact centers into value centers by boosting customer service efficiency. The Parloa platform resolves the majority of customer queries quickly and automatically, allowing human agents to focus on complex issues and relationships. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs over 400 people in Berlin, Munich, and New York.

When you join Parloa, you become part of a dynamic and innovative team made up of over 34 nationalities that’s revolutionizing an entire industry. We’re passionate about growing together and creating opportunities for personal and professional development. With our recent $120 million Series C investment, we’re expanding globally and looking for talented individuals to join us on this exciting journey.

Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team.

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.