What are the responsibilities and job description for the Field Service Technician position at PARKWORKS MECHANICAL SYSTEMS?
Field Service Technician
Position Overview
The Field Service Technician is responsible for the installation, maintenance, and repair of electrical and mechanical components within semi-automated parking systems. This role ensures reliable system performance, timely response to service calls, and adherence to safety and quality standards across all assigned sites.
The ideal candidate is a hands-on technician with strong troubleshooting abilities, mechanical and electrical aptitude, and excellent communication skills. This position requires working collaboratively with subcontractors on active construction sites and interacting directly with residents and property representatives. A friendly, professional demeanor and a proactive approach to real-time problem solving are essential to success in this role.
Key Responsibilities
Understand all elements of semi and fully-automated parking systems
Troubleshoot, repair, install parking system components
Implement tests to ensure all components are working correctly
Educating clients on how to use and maintain parking system
Perform maintenance and provide customer support
Diagnose problems and come up with solutions to repair them
Order parts needed for repairs if needed
Fill out detailed reports and keep records on services that have been performed
Explain issues with equipment and repairs to customers
Build and maintain relationships with customers
On call: The Field Service Technician will respond to user/building management requests for service ASAP
Other duties as assigned
Qualifications
At least 2 years of experience servicing mechanical and/or electrical equipment
Automobile, motorcycle, or aviation mechanic experience or similar is valid
Ability to read blueprints and electrical wiring diagrams as needed
Ability to work flexible hours and work around a changing schedule
Excellent communication, interpersonal and diagnostic skills
Working knowledge of the tools and equipment needed for the job
Experience with basic mechanical hand tools, multimeter, etc.
Ability to work independently without much supervision
Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces.
Valid driver's license and reliable transportation
Ability to effectively manage time
Salary : $65,000 - $80,000