Parkwell

Parkwell is proud to be a continued Top Workplace as determined by an employee feedback survey and recognized by the Denver Post. We are a values driven company that prides itself on phenomenal culture and putting people at the center of what we do. We will continue to provide more opportunities and growth for our people and we hope you will join our team so you can join us in this endeavor!

Position Summary

The Assistant Project Manager is responsible for overseeing daily operations. This role ensures exceptional guest service, operational efficiency, compliance, and financial performance while supporting team development and client satisfaction.

Schedule

This is a full-time position, with 40 hours per week expected. Schedule is consistent on a weekly basis but is subject to change based on business needs. Schedule will require weekend hours (Saturday and Sunday) with consecutive days off during the weekdays. 

Key Responsibilities

Operations & Guest Experience

• Ensure a consistently high level of guest service is delivered across all locations
• Maintain overall cleanliness, organization, and presentation of all facilities
• Respond promptly to operational issues, including call-offs, scheduling changes, and service disruptions
• Fill scheduling gaps as needed to ensure uninterrupted operations

Team Leadership & Development

• Recruit, onboard, train, and develop team members
• Foster accountability, engagement, safety, and employee well-being
• Provide coaching and performance management to ensure team success

Client & Customer Relations

• Maintain professional, responsive communication with clients and customers
• Ensure client satisfaction and proactively address concerns
• Represent the company with professionalism at all times

Financial & Business Management

• Support P&L management and execute strategies to meet or exceed budget expectations
• Assist with implementation of marketing initiatives and revenue optimization strategies
• Analyze operational and financial performance to identify opportunities for improvement
• Complete all required reporting and documentation accurately and on time for clients and company leadership

Compliance & Safety

• Ensure compliance with all applicable laws, regulations, policies, and safety standards
• Promote a safe working environment for both employees and guests

Additional Duties & Expectations

• Support and actively contribute to the company’s Mission, Values, and Culture:
  Be Better | Be Honest | Be Respectful | Be a Go-Giver | Be Optimistic | Be Creative
• Assist with special projects across the portfolio as needed
• Provide administrative support when required
• Demonstrate flexibility and willingness to take on additional responsibilities outside of this description

Qualifications

• 2–5 years of operations, parking, hospitality, or property management experience preferred by not required
• Prior supervisory or leadership experience preferred
• Strong organizational, communication, and problem-solving skills
• Experience with scheduling, budgeting, and operational reporting
• Ability to work flexible hours 

Preferred Skills

• Experience managing high paced environments
• Familiarity with parking management systems or revenue control tools
• Customer-focused mindset with strong attention to detail

Work Environment

• Primarily on-site across multiple parking locations
• Requires walking, standing, and occasional lifting
• Fast-paced, customer-facing environment

Salary : $45,000 - $48,000